First Fidelity Bank - Mesa - Mesa, Arizona

Address: 63 E Main St #100, Mesa, AZ 85201, United States.
Phone: 6029125555.
Website: ffb.com
Specialties: Bank.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 19 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of First Fidelity Bank - Mesa

First Fidelity Bank - Mesa 63 E Main St #100, Mesa, AZ 85201, United States

⏰ Open Hours of First Fidelity Bank - Mesa

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–6 pm
  • Saturday: Closed
  • Sunday: Closed

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Overview of First Fidelity Bank - Mesa

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First Fidelity Bank stands as a prominent financial institution serving the Mesa, Arizona community. While part of a broader network, its Mesa branch holds particular significance for local residents seeking reliable banking services. This establishment offers a comprehensive suite of traditional banking products and services tailored to meet the diverse needs of its clientele. From personal banking accounts for individuals to commercial banking solutions for local businesses, First Fidelity Bank aims to provide accessible and professional financial management tools. Its presence in Mesa signifies a commitment to serving the financial well-being of the community it calls home.

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Located at 63 E Main St #100 in Mesa, AZ 85201, the First Fidelity Bank branch is strategically positioned within the heart of the city. This location offers convenience for residents and visitors alike. The Mesa location is fully equipped to handle all standard banking operations, providing customers with a full range of services including account openings, deposits, withdrawals, transfers, and various loan options. Furthermore, the bank's staff is trained to assist customers with complex financial inquiries and transactions, ensuring a smooth banking experience for all.

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Accessibility Features

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First Fidelity Bank places emphasis on ensuring its services are accessible to everyone. The branch at 63 E Main St #100 is designed with customer comfort and accessibility in mind. Notably, the facility boasts a wheelchair-accessible car park situated nearby, providing dedicated and convenient parking for customers with mobility challenges. This thoughtful feature ensures that individuals using mobility aids can access the bank premises without undue difficulty.

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Upon entering the premises, customers will find that the branch offers a wheelchair-accessible entrance, allowing for seamless and independent access throughout the bank. The interior layout is designed to be navigable for all customers, ensuring that everyone can utilize the full range of services offered without barriers. These accessibility features demonstrate the bank's commitment to inclusivity and customer service for the entire community, including those with disabilities.

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Banking Services and Specialties

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As a general banking institution, First Fidelity Bank offers a wide array of financial products and services. The Mesa location, like branches elsewhere, provides core banking functions such as checking and savings accounts, certificates of deposit (CDs), and money market accounts. These accounts come with varying interest rates and features designed to meet different financial goals.

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Loan services represent another key specialty of First Fidelity Bank. Customers can explore options such as personal loans, auto loans, home mortgages, and business loans, each typically accompanied by competitive interest rates and flexible repayment terms. The bank also offers robust online and mobile banking platforms, enabling customers to manage their finances conveniently from anywhere. Features like account management, bill payment, electronic transfers, and transaction history reviews are commonly available through these digital channels.

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Additionally, the Mesa branch, like other First Fidelity Bank locations, likely provides services such as safe deposit boxes, cashier's checks, and notary public services. For business clients, the bank may offer specialized accounts, merchant services, and financial advisory services tailored to corporate needs. This comprehensive approach positions First Fidelity Bank as a versatile financial partner for both individuals and enterprises operating in the Mesa area.

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Contact Information and Online Presence

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For those seeking to engage with First Fidelity Bank in Mesa, obtaining accurate contact information is essential. The primary means of reaching the Mesa branch is by telephone at 602-912-5555. Calling this number connects customers with knowledgeable branch staff who can provide inquiries, schedule appointments, or offer assistance with banking procedures. The phone lines are typically staffed during standard business hours to accommodate customer needs.

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Alternatively, customers can explore the bank's offerings and information through its official website, accessible at ffb.com. This online portal serves as a valuable resource, providing details about account types, loan products, branch locations, and frequently asked questions. While the website may not facilitate direct transaction processing for the Mesa branch, it offers comprehensive information and links to contact the branch directly should in-person or telephone service be required.

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The website also typically includes updates regarding any current promotions, changes in services, or community banking events. Maintaining an active online presence allows First Fidelity Bank to reach a wider audience and streamline customer interactions beyond the physical branch location. Customers can leverage this digital platform for preliminary research or to establish initial contact before visiting the Mesa branch in person.

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Customer Feedback and Reputation

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Understanding the experiences of other customers provides valuable context for potential users of First Fidelity Bank's services. The Mesa branch maintains an active presence on Google My Business, where it currently displays 19 customer reviews. This number of reviews suggests a sufficient customer base and engagement level, offering potential clients a snapshot of the branch's performance and service quality.

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On a scale of five stars, the average rating received by First Fidelity Bank across these 19 reviews stands at 3.8 out of 5. This rating indicates an overall positive customer experience, though it also suggests room for improvement or variation in service quality among different customer interactions. Reviews often provide specific insights into aspects such as staff helpfulness, wait times, accuracy of transactions, and the efficiency of service.

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When evaluating these reviews, it's important to consider the overall sentiment rather than focusing solely on the numerical average. Some customers may rate the bank highly for specific positive experiences, while others might point out areas needing attention. Prospective customers can use this aggregated feedback to form a more informed opinion about whether First Fidelity Bank aligns with their banking expectations and priorities before making contact or opening an account.

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Information for Potential Customers

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For individuals and businesses in the Mesa area considering First Fidelity Bank, several key pieces of information warrant careful consideration. Location and accessibility are paramount factors, as the 63 E Main St address must be convenient for regular banking needs. The availability of wheelchair-accessible features, including the dedicated parking and entrance, is crucial for those requiring such accommodations.

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Next, evaluating the full spectrum of banking products and services offered by First Fidelity Bank is essential. This includes comparing interest rates on savings and loan products with those offered by competitors, understanding any associated fees, and assessing whether the bank provides specialized services relevant to specific financial goals. It is advisable to inquire about minimum balance requirements or other terms that might impact account management.

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Customer service quality, reflected in the 3.8/5 average rating and individual reviews, plays a significant role in banking satisfaction. Prospective customers should consider factors such as staff expertise, responsiveness to inquiries, and the overall atmosphere of the branch. The efficiency of online and mobile banking platforms is another critical aspect to evaluate for modern banking convenience.

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Furthermore, researching any unique community programs, local partnerships, or branch-specific promotions can provide additional value. Understanding the bank's commitment to the Mesa community beyond standard financial services can also influence the decision-making process. Before committing to open an account or take out a loan, contacting the Mesa branch directly at 602-912-5555 allows for personalized answers to specific questions and clarifications on any terms or procedures.

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Finally, comparing First Fidelity Bank's offerings with other financial institutions serving the Mesa area provides a comprehensive view of the marketplace. Reviewing the interest rates, fees, service features, and customer feedback for competing banks enables an informed choice based on individual priorities and financial circumstances.

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👍 Reviews of First Fidelity Bank - Mesa

First Fidelity Bank - Mesa - Mesa, Arizona
Gary B.
1/5

I was extremely disappointed with my experience at First Fidelity Bank. I went in with a well-prepared business plan and an eagerness to discuss a loan to grow my company. Unfortunately, they wouldn't even take the time to meet with me or hear my proposal. The lack of professionalism and courtesy was shocking. As a business owner, I expected at least a fair opportunity to present my case, but I left feeling dismissed and undervalued. I cannot recommend this bank to anyone looking for support with their business ventures.

First Fidelity Bank - Mesa - Mesa, Arizona
RJ J.
5/5

This is the way a bank is suppose to be. They work with you and your business. Yes they are small but you are not just a number. Each account is opened by them personally and everything is laid out. Most of their customers they know on first name basis. If you are just looking for an account and don't care about working with real people, maybe it is not for you. Other big banks have removed money, made up fees and taken days to credit a deposit. This is an honest Bank where they care about the people who bank with them and don't jack you around about your money.

First Fidelity Bank - Mesa - Mesa, Arizona
Savionneblanc
5/5

Oh my god I cannot thank these people enough! Idk how to spell her name I think it’s Camilia? And the other management lady (I can’t quite remember her name but I’ll update this the moment I contact them tomorrow) but long story short... I was with my sons and I ran out of gas, there was no automated system to activate my new card I just got yesterday and so I had no clue that when I called today that the CS would be in a meeting and couldn’t activate my card until the next day... These two beautiful woman from inside out, helped me out AFTER HOURS and were able to assist me on their own clock! When everyone else said I had to wait until the next day! All my money is on my account wth do I do?!
But I gotta tell you, I’ve never seen such amazing CS and I’m shaking just talking about it because I almost was stranded with my sons with no gas not even money to keep my sons hydrated for it nothing. They were miracle workers. They may think it’s a small deed... but to myself and my family, it not only saved my sons, but it saved my job. It was about to turn into a huge tornado... but these people had integrity and took over that phone call, we even got disconnected and I didn’t expect a call back and next think you know I get a call from Camilia with a solution!!
I could go on and on, but with all the problems I’ve had with FFB just with like company policies and stuff, this Mesa branch ALWAAAAYSSSSSS has me thanking them to the maximum extent.
Best customer service I’ve experienced in my life. They’re like family.
This is a branch (just Mesa) that is nearly impossible to get frustrated with due to their high quality customer support (Mesa branch) ! I definitely wish and hope that FFB as a community comes up with an automated system that we can use in case of emergency’s like activating our card so I wouldn’t have to get frustrated at any of the representatives because It’s not them I’m frustrated with... I work 8-5 and so I never catch them open and need an alternative option.... but all in all, you can see in my previous reviews I have only wrote one review and it was horrible service with a law firm... so this is my very first positive review I’ve written in my life, let alone wrote at all. I am willing to take any time out of my day just to write this excessively long essay on how Camilia and her manager are the best people to have on the FFB team.... AMAZING

First Fidelity Bank - Mesa - Mesa, Arizona
SugaBrown D.
1/5

Was cashing one of their own checks and Charged me $5 because I don't have account with them. Check cashing places charge less. No Bueno.

First Fidelity Bank - Mesa - Mesa, Arizona
Jimmy J.
5/5

Great bank. They helped me out when I had bogus charges on my account. They all would great me by name every time I came in. I'd definitely recommend this place.

First Fidelity Bank - Mesa - Mesa, Arizona
Carlos M.
1/5

Five dollars to cash a cashier's check made from this location.

First Fidelity Bank - Mesa - Mesa, Arizona
alex M.
1/5

I just opened an account 5 days ago and I’m already closing my account u don’t get a temporary dept card and can’t access the atm bc its inside the bank I get off at 7 and I have no access to my money till Thursday this is bulls**t

First Fidelity Bank - Mesa - Mesa, Arizona
Max C.
5/5

Great personal service from a hometown Bank

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