FirstService Residential Fredericksburg - Fredericksburg, Virginia

Address: 10707 Spotsylvania Ave Suite 102, Fredericksburg, VA 22408.
Phone: 08918677.
Website: fsresidential.com
Specialties: Property management company.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 101 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of FirstService Residential Fredericksburg

FirstService Residential Fredericksburg 10707 Spotsylvania Ave Suite 102, Fredericksburg, VA 22408

⏰ Open Hours of FirstService Residential Fredericksburg

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

FirstService Residential Fredericksburg

FirstService Residential Fredericksburg is a well-established property management company located at 10707 Spotsylvania Ave Suite 102, Fredericksburg, VA 22408. With a phone number of 08918677 and a website at fsresidential.com, they have made it convenient for clients to reach out and learn more about their services. Their specialties include property management, which they have honed through years of experience and dedication to excellence.

The office is equipped with wheelchair accessible parking lot, ensuring that all clients can access their services easily. What sets FirstService Residential Fredericksburg apart is their commitment to customer satisfaction, which is evident in the 101 reviews they have on Google My Business. With an average rating of 4/5, it is clear that their clients appreciate the quality of service they provide.

FirstService Residential Fredericksburg takes pride in their team of skilled professionals who are knowledgeable in various aspects of property management. From financial management to maintenance and repairs, they have the expertise to handle all aspects of managing residential properties. Their goal is to provide peace of mind for their clients by ensuring that their properties are well-maintained and secure.

In addition to their core services, FirstService Residential Fredericksburg also offers additional services such as insurance, risk management, and compliance. These services help their clients navigate the complexities of property ownership and minimize potential risks.

Whether you are a property owner looking for a reliable property management company or an investor seeking to optimize your real estate portfolio, FirstService Residential Fredericksburg is an excellent choice. Their experience, expertise, and commitment to customer satisfaction make them a top contender in the property management industry.

👍 Reviews of FirstService Residential Fredericksburg

FirstService Residential Fredericksburg - Fredericksburg, Virginia
Jessica V.
1/5

I had a similar experience as others have mentioned with Danielle McCauley. Terrible customer service. I sent her an email assuming we were working towards a resolution for the issue I brought to her attention. Danielle never replied and instead just added more fees. Then when I gave her forms to give to the board, she lied about doing it. I hope enough people in my neighborhood complain to the board so we can find a different company. Danielle is the only agent receiving multiple poor reviews. Maybe that is a sign.

FirstService Residential Fredericksburg - Fredericksburg, Virginia
Jon Z.
5/5

I have worked with the Property Managers at the FirstService Fredericksburg branch for many years and they are just great. I've worked with many of the managers there for several years and their Regional Director, Rebecca is just awesome. She i is extremely responsive to emails, calls, and truly passionate about keeping her clients happy. You can tell that her passion for client satisfaction trickles down to the property managers she manages. I've worked with Michelle W there for over 15 years and she is super responsive, always answers the phone/emails whenever I contact her and quick to help solve any problems. Within the past year I started working with Kayla and she is also super responsive, easy to communicate with, fun and very client focused. They are all awesome!

FirstService Residential Fredericksburg - Fredericksburg, Virginia
jasmine W.
1/5

Danielle McCauley has provided the absolute worst experience imaginable. It appears there are some great agents at this company based on other reviews. But Danielle is not one. The lack of communication or response to questions or concerns is astounding. There is almost no way to make contact aside from email and getting a timely reply to those is borderline impossible. Asking to speak to anyone else or asking how to handle an issue outside of just emailing back and forth will result in Danielle ceasing communication. It is truly painstaking having to deal with her as the only thing I see her do quickly is add fees on accounts, but then trying to reach a resolution never happens. Hopefully our HOA gets a new agent soon.

FirstService Residential Fredericksburg - Fredericksburg, Virginia
Diane R.
3/5

Edit: Recently received faulty guidance that resulted in expenses both financially and in many other professional’s lost time. Reducing from 5 to 3. Average.

I have reached out to Kayla Russo out of the Fredericksburg office a couple of times with questions or needing her assistance. She was quite responsive and helpful in both instances. I appreciate what she does to keep the community looking beautiful.

FirstService Residential Fredericksburg - Fredericksburg, Virginia
tay N.
5/5

I wanted to thank Kayla Russo for being extremely helpful and patient with me. She was very professional and pleasant to deal with.

FirstService Residential Fredericksburg - Fredericksburg, Virginia
Kenia R.
5/5

We just moved from out of state to Lake Ridge. Melissa Rios at the Old Bridge Estates office is truly a gem. I had trouble setting up pool registration. She was super polite from the get-go and makes sure to solve your issues in front of you. She made my family feel so welcomed. I’m happy to know there’s someone trustworthy at the office. Great job Melissa!

FirstService Residential Fredericksburg - Fredericksburg, Virginia
Jung C.
5/5

We are new to Old Bridge Estates and we were so happy to have Melissa Rios help us get everything set up in the community issues. She is great with her customer service. I am happy to know that we have someone like Melissa in the office to help all our needs.

FirstService Residential Fredericksburg - Fredericksburg, Virginia
Edwin P.
5/5

Kayla,
You came onboard as Hope Hill Crossing South new property approximately 6 months days ago. During this brief time, you have done a yeoman job i.e., developing and putting in place operational changes that has been very efficient and effective tracking and managing projects, and most of all establishing better line of communication with Board members as well as the community at large. Clear and consistent communication and trust between an HOA property manager and the Board members is the key to success. Your ability to relentlessly search for solutions to problems and find innovative way to improve processes has been outstanding. Keep up the good work. You have raised the bar for others in your field to emulate.

/r
Mr. E. Payne (edp)
President HHCS Board of Director

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