Fontana Federal Credit Union - Fontana, California

Fontana Federal Credit Union: A Reliable Financial Partner

For individuals and families seeking a trustworthy and community-focused financial institution, Fontana Federal Credit Union stands as a compelling choice. Located at 17235 Arrow Blvd, Fontana, CA 92335, United States, this Federal Credit Union offers a comprehensive suite of financial services designed to meet a diverse range of needs. With a dedicated phone line at 9098224487 and an accessible website at fontanafcu.org, prospective members can easily explore the services and benefits available. The credit union prides itself on its commitment to member satisfaction and fostering strong, long-term relationships.

Key Features and Services

Fontana Federal Credit Union distinguishes itself through a combination of traditional banking services and modern financial tools. They provide a robust selection of savings accounts, designed to encourage responsible saving habits and offer competitive interest rates. Furthermore, they offer a wide array of checking accounts, catering to various spending patterns and financial goals. Beyond basic accounts, the credit union offers loans – including mortgages, auto loans, personal loans, and lines of credit – all structured with competitive rates and flexible terms. A significant emphasis is placed on supporting local businesses and individuals, making them a preferred choice for many in the Fontana area.

Location and Accessibility

The physical location at 17235 Arrow Blvd is strategically situated within Fontana, California, making it readily accessible to residents. The facility is designed to be wheelchair-accessible, featuring a wheelchair-accessible car park and an wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring ease of access for all members. This accessibility, coupled with their convenient operating hours, contributes to a positive member experience.

Member Opinions and Reputation

Fontana Federal Credit Union has garnered a generally positive reputation within the community, as evidenced by 21 reviews on Google My Business. The average opinion is 3.1/5, indicating areas for potential improvement while also highlighting considerable satisfaction among its members. Feedback frequently emphasizes the friendly service and the helpfulness of the staff. Many members have been with the credit union for generations, citing a strong sense of trust and loyalty. The fact that grandparents and parents have utilized the services, extending the tradition to subsequent generations, speaks volumes about the enduring value and reliability of Fontana Federal Credit Union. A recurring theme in the reviews is the feeling of being treated as a valued member, rather than just a customer.

Additional Points of Interest

• Digital Banking Services: The credit union offers a comprehensive online and mobile banking platform, allowing members to manage their accounts, transfer funds, pay bills, and monitor their financial activity from anywhere.
• Financial Education Resources: Fontana Federal Credit Union recognizes the importance of financial literacy and provides various resources to help members make informed financial decisions.
• Community Involvement: The credit union actively participates in local community events and supports various charitable organizations.

Recommended Information for Prospective Members

When considering Fontana Federal Credit Union, prospective members should explore the following:

• Membership Eligibility: It’s crucial to verify eligibility requirements, which are generally based on residency or employment within the credit union’s service area.
• Fees and Rates: Carefully review the fee schedule and interest rates for various accounts and services to understand the associated costs.
• Loan Options: Investigate the loan products available and compare terms and conditions to determine the best fit for individual needs.
• Customer Service: Contact the credit union directly to inquire about customer service hours and available support channels.

In conclusion, Fontana Federal Credit Union offers a solid combination of traditional banking services, technological advancements, and a commitment to community engagement. Its accessibility and consistently reported positive member experiences make it a worthwhile consideration for individuals and families seeking a reliable and supportive financial partner. The friendly service and generational loyalty are particularly noteworthy.

👍 Reviews of Fontana Federal Credit Union

Jan V.

5/5

Very friendly service, I opened an account and I was helped out tremendously, my grandparents used them, my mom does now so do I. I can't recommend this place enough

Patty E.

1/5

The ladies at FFCU aren't too friendly to start off. I had to do a very stressful and new transaction to me, and the lady there made it more stressful. She made me so nervous I turned around and left. When I got to my car, I was shaking. She rattled me so much I forgot to get the funds so that I could make my transaction at a different bank. The only lady who was nice and smiled is now gone. Which is too bad. They know that they are needed, so they don't care about providing good customer service. It gets worse. The rude lady is the CEO of the branch. I'm glad I left because the paper she filled out was wrong.

Sunny K.

1/5

RACISM at its finest. Just wow. Dealt with Jeanne, who handles car loan department. We been approved by different credit union but saw a better rate here. When we walked in, she was very stand offish with us. She didn’t even want to put our application in the system. The way she expressed it, your job salary is not enough ( 105k/year) … there will be other factor. Like credit score. I have 784 credit score. Because of her attitude we end up not going with her. Will never go back.

Erik V.

1/5

Left feeling humiliated. Had a large deposit to make and it was handled so unprofessionally, I was made to feel like I was doing something wrong and would be a great burden with how long the transaction would take. I should have asked to speak with a manager but I was in such disbelief that I just wanted to leave.

Patricia C.

5/5

I love the service here. I rarely wait and never longer than a minute. They know my name and are efficient and friendly. They are great resource especially for problem solving too!!!

Gary L.

4/5

Only two of many windows worked, spent almost an hour waiting in the line. The teller was polite and answered all my questions patiently.

Josie G.

2/5

You should put your lunch hours on the website so we don't have to drive down there and find out your closed for lunch!!!!

Inner B. G.

1/5

This is Hilton Garden Inn Not Fontana Federal Credit union! Drove all the way there for nothing. 😑