Hufford Insurance Jill - Roanoke, Virginia

Hufford Insurance Jill

Hufford Insurance Jill is a reputable insurance agency located at 5219 Peters Creek Rd Ste 1, Roanoke, VA 24019. The agency specializes in providing auto and home insurance services to clients in the area. With a commitment to exceptional customer service, Hufford Insurance Jill has earned a strong reputation in the community.

The agency is owned and operated by a women entrepreneur, Jill Hufford. This dedication to empowering women in business is one of the unique aspects that sets Hufford Insurance Jill apart from other insurance agencies in the region. The agency's commitment to diversity and inclusion is evident in its gender-neutral restroom and wheelchair accessible facilities.

In addition to its physical location, Hufford Insurance Jill offers the convenience of online appointments, allowing clients to schedule consultations from the comfort of their own homes. This modern approach to customer service demonstrates the agency's adaptability and dedication to meeting the evolving needs of its clients.

With a strong focus on providing comprehensive insurance solutions, Hufford Insurance Jill has earned a stellar reputation among its clients. The agency has received an impressive 98 reviews on Google My Business, with an average rating of 4.5 out of 5 stars. This high level of customer satisfaction is a testament to the agency's commitment to delivering top-notch service and personalized attention to each client's unique needs.

Whether you are looking for auto or home insurance coverage, Hufford Insurance Jill is well-equipped to provide you with the expertise and support you need. With its convenient location, accessible facilities, and dedication to customer service, Hufford Insurance Jill is a reliable choice for all your insurance needs.

👍 Reviews of Hufford Insurance Jill

Tonya D.

1/5

Highly unimpressed with the customer service I was provided. I called to get a car/ homeowners quote. The lady I spoke to said she only did car quotes and she’d have someone call me about homeowners. She took my information down and she’d she call me back with a quote. A week went by I decided to call. Never heard from the home owners lady or for my car insurance. I spoke with some who gave me my quote and said someone would call me about home owners. Another week and nothing. Very glad I found a different company with a much cheaper quote. Would not recommend this company to anyone.

Jake C.

5/5

Jill is a dedicated worker who will go all lengths to ensure you get the best deal on your insurance. I went in when she had two employees out on vacation and another out for a family emergency, she was the only one working. Despite an ocean of phone calls, short staffing, and a stressful day, she was kind and timely with my service and a joy to work with!

Tommy D.

2/5

They were friendly and cheap but when an issue rose up instead of sending me something or calling me they just reported it to the dmv and now I'm paying 200$ for my suspended license that should have never been suspended in the first place. If I'd have known there was an issue with payment they should have notified me first I could have remedied this immediately.

April M.

5/5

They are a customer oriented business. They are always friendly and clear about expectations and what they can offer. Thank you to the Jill Hufford team.

Melanie H.

1/5

Jill is very rude and unhelpful. She was supposed to return a call and was called numerous times and never returned the call. She was unwilling to help me with the issue I had and was unable to provide any recommendations as to what I could do. She referred me to corporate and they claimed they could not help me either. Poor customer service, Jill should know better being a owner of the agency. Maybe she should take some customer service lessons as she could really use them!

Colby P. (.

5/5

The Best Insurance Agency In VA I wouldn't use anyone else.Jill Hufford always has the Rates and is always on point with everything she does.Thanks for helping me have great coverage all these years!!!

Teghan D.

5/5

Friendly staff! Always helps get the best rates. I've been going here for years and I have always been treated with respect and great service!

Desiree N.

5/5

Great customer service. They are always quick to return calls. This is one of the few places I never mind to leave a message for.