Huntington Federal Savings Bank - Huntington, West Virginia

Huntington Federal Savings Bank: A Comprehensive Overview

Huntington Federal Savings Bank (HFSB) is a well-established financial institution dedicated to providing comprehensive banking and lending solutions to individuals and businesses in West Virginia and surrounding areas. Located at 1049 5th Ave, Huntington, WV 25701, the bank operates with a commitment to customer service and community involvement. Contacting HFSB is straightforward through their Phone: 3045286230, or you can explore their services further on their Website: huntingtonfederal.com. The bank specializes in both traditional banking services and mortgage lending, catering to a diverse range of financial needs.

Services Offered

HFSB offers a robust suite of financial products and services, including but not limited to:

• Personal Banking: This encompasses checking and savings accounts, debit cards, online banking, mobile banking, and various other tools to manage personal finances effectively.
• Mortgage Lending: The bank’s mortgage department is a key focus, offering a variety of mortgage options to first-time homebuyers, existing homeowners seeking refinancing, and those looking to purchase investment properties. They emphasize competitive rates and flexible lending requirements.
• Business Banking: HFSB provides services tailored for small and medium-sized businesses, including business checking accounts, business loans, and lines of credit.
• Wealth Management: While potentially limited in scope compared to larger institutions, they offer services to help customers plan for their financial future.

Location and Accessibility

The Huntington Federal Savings Bank branch at 1049 5th Ave is strategically located in the heart of Huntington, West Virginia. The facility is designed with accessibility in mind, offering:

• Drive-through: Convenient access for customers who prefer to conduct transactions while driving.
• Wheelchair-accessible car park: Ensuring that all customers, regardless of mobility, can easily access the bank.
• Wheelchair-accessible entrance: Providing a barrier-free entry point for individuals using wheelchairs or other mobility devices.

This commitment to accessibility reflects the bank’s dedication to serving the entire community.

Customer Reviews and Reputation

Huntington Federal Savings Bank has garnered a positive reputation within the community, as evidenced by its 22 reviews on Google My Business with an average rating of 4.2/5. These reviews consistently highlight the bank’s exceptional customer service and commitment to client satisfaction. Specifically, many customers praise the responsiveness and expertise of loan officers like Mercedes, who are described as being patient, knowledgeable, and dedicated to guiding clients through the often complex process of homeownership. Several reviewers emphasize the highly competitive rates and protective lending requirements offered by HFSB, providing peace of mind to buyers. The bank’s staff is consistently recognized for their willingness to assist clients with any questions or concerns, creating a supportive and trustworthy environment.

Key Features and Benefits

Several factors contribute to Huntington Federal Savings Bank’s strong reputation and appeal:

• Community Focus: HFSB is deeply rooted in the Huntington community, actively supporting local initiatives and organizations.
• Personalized Service: Customers frequently mention the bank’s commitment to providing individualized attention and tailored solutions.
• Competitive Rates: As indicated by customer feedback, the bank’s lending rates are often competitive within the market.
• Accessibility: The bank’s physical location and accessibility features contribute to a positive customer experience.

The bank’s digital presence, facilitated by its website, further enhances convenience, allowing customers to manage their accounts, apply for loans, and access important information online. It’s clear that HFSB prioritizes building long-term relationships with its clients based on trust, reliability, and a genuine desire to meet their financial needs. The positive online reviews underscore this dedication and solidify the bank’s position as a valuable resource for the residents of Huntington and surrounding areas. The experience described by customers regarding loan officer Mercedes exemplifies the kind of dedication and support that clients can expect from HFSB.

👍 Reviews of Huntington Federal Savings Bank

Hannah C.

5/5

We have nothing but wonderful things to say about working with HFSB and specifically, our loan officer Mercedes. We have been in the process of going through our first home buying experience and she has made it nothing less than an easy to understand, smooth process so far. She has never made us feel like a burden and is always willing to help with any need or question. Highly competitive rates and lending requirements that also protect YOU as the buyer!

Mark L.

5/5

Thorough and seamless experience with Ruth B. In less than 15 minutes, I was able to open an account, make a deposit, receive my debit card, and download the app to my phone with set up. This is the way banking and customer service should go. Great job guys, thanks very much!

Heather H.

5/5

Ruth B and Carla Bell were FANTASTIC to work with! We had many special requests and these ladies treated us with kindness, patience, and a smile on their faces! Can’t say enough nice things! Thanks

DDC

1/5

Delayed my house purchase with sloppy paperwork. Screwed up insurance information and then blamed me. The last straw was a recent letter I received:

They sent me a very unproffessional, demeaning notice after the previous owner of my property skipped out on paying taxes. The documentation clearly showed the tax liability as the previous owner. Very accusatory language so I not only had to deal with this deadbeat's taxes but also with HFSB treating me like I was the bad guy. The good rate I got is not worth the headaches and disrespect.

Esther B.

5/5

Ruth at 5th ave branch was friendly,courteous and knowledgeable.
John at Barboursville branch helped deal with online issues. He was patient and thorough. I'm glad we started doing business with HFSB.

Beverly T.

5/5

The most friendly employees at any banking institution I've ever used. I definitely will not go anywhere else..

April H.

1/5

Apparently when traveling out of state you must call your local branch to let them know where you are going, when you are leaving and how long you will be gone or your account will be locked. #mymoneymybusiness

Christian G.

5/5

Super friendly and super helpful! They helped me achieve my goal of becoming a homeowner!