Interior Federal - Reston, Virginia

Interior Federal Credit Union: A Comprehensive Overview

For individuals and businesses seeking a reliable and forward-thinking financial institution, Interior Federal Credit Union stands as a commendable choice. Located at Address: 12201 Sunrise Valley Dr, Reston, VA 20192, and easily accessible via Phone: 8009148619, Interior Federal offers a wide range of services underpinned by a strong commitment to its members. The organization’s website, Website: interiorfcu.org, provides comprehensive details about their offerings and services.

What is Interior Federal Credit Union

Interior Federal Credit Union (IFCU) is a federal credit union dedicated to providing personalized financial services to its members. Unlike traditional banks, IFCU is member-owned, meaning that its members are also its shareholders. This structure fosters a culture of member-centricity, where the credit union’s success is directly tied to the well-being of its members. IFCU distinguishes itself through its focus on serving the public sector, particularly employees of federal agencies, but is open to anyone who wishes to join.

Key Features and Services

IFCU boasts a robust suite of services designed to meet the diverse financial needs of its members. Here’s a breakdown of some of their core offerings:

• Banking Services: Standard checking and savings accounts, along with various tiers offering different benefits and interest rates.
• Loans: IFCU provides a variety of loan products, including auto loans, personal loans, mortgages, and lines of credit, often with competitive rates and flexible terms.
• Credit Cards: A selection of credit cards catering to different spending habits and credit profiles.
• Digital Banking: A user-friendly online and mobile banking platform allowing members to manage their accounts, transfer funds, and pay bills conveniently.
• Financial Education: IFCU actively promotes financial literacy through workshops, online resources, and personalized advice.
• ATM Access: Extensive ATM network, ensuring convenient access to funds across the region.

Location and Accessibility

The credit union’s location at Address: 12201 Sunrise Valley Dr, Reston, VA 20192 provides a central hub for members. Furthermore, the facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity. This makes it a welcoming environment for everyone.

Member Feedback and Reputation

Interior Federal Credit Union consistently receives positive feedback from its members. Currently, the credit union has 547 reviews on Google My Business, with an average opinion of 4.8/5. These reviews highlight the exceptional customer service, competitive rates, and commitment to member satisfaction. Many members praise the knowledgeable staff and the ease of using the digital banking platform. A common theme in the reviews is the feeling of being valued as a member rather than just a customer.

Additional Points of Interest

Beyond its core services, Interior Federal Credit Union offers several additional points of interest for its members. These include:

• Dedicated Member Service Representatives: A team of experienced professionals available to provide personalized assistance and answer questions.
• Community Involvement: IFCU actively participates in local community initiatives, demonstrating a commitment to social responsibility.
• Competitive Rates: IFCU strives to offer competitive interest rates on savings accounts and loans, helping members maximize their financial returns.

Why Choose Interior Federal Credit Union

In a competitive financial landscape, Interior Federal Credit Union offers a compelling alternative to traditional banks. Its member-owned structure, combined with its commitment to customer service, competitive rates, and digital accessibility, makes it a strong choice for individuals and businesses alike. The credit union’s focus on the public sector, while open to all, creates a unique sense of community and shared values. Ultimately, Interior Federal Credit Union prioritizes the financial well-being of its members, solidifying its position as a trusted and reliable financial institution.

👍 Reviews of Interior Federal

Michael T.

5/5

I had a telephone session today (03/21/2025) with a Ms. Deepa. I would like to express my appreciation for the excellent job she did! Our conversation was quite lengthy, because I posed several questions to her, but she was extremely patient and answered each question very thoroughly.
Ms. Deepa was friendly, very knowledgeable, and highly professional. And I certainly would characterize the overall experience as indeed pleasant.
As a retired career federal government employee myself, I can say that Ms. Deepa's interaction with me demonstrated the type of professional and congenial manner in which federal government employees are expected to function. As such, I heartily commend both her, AND the person(s) responsible for her training and supervision.

Michael C. Thomas
(Retired Bureau of Land Management Senior Historian)

Marian

5/5

Justin with the credit union is fantastic. Very cordial and very patient. He is a fantastic employee. Makes you feel very comfortable. Solved a problem I had been having for a month. Kudos to Justin

Sam S.

5/5

Selenia is so kind and friendly.. love working with her. A few years ago we opened a CD for 12 months with plans to close it after it matured. We are on our third renewal and Selenia is the reason we stayed with IFCU.

Thank you Selenia

Marilyn L.

5/5

I just had a wonderful, successful experience working with Deepa on an issue I needed to get resolved. She was very pleasant and professional and I am extremely satisfied that we got the issue(s) resolved!

Stephen M.

5/5

Interior Federal has been super helpful and quick to respond to setting up a new membership and credit card account. Interior Federal has been quick to answer questions and process information in a timely manner.

Ronald H.

1/5

This has to be the worse credit union. The individual by the name of Katie Kobelka was pleasant but the most least concerning and the cause for my account to be closed with no reasoning behind it. I highly DO NOT RECOMMEND THIS CREDIT UNION!

Lorraine G.

5/5

I give 5 stars, only because of branch manager Caroline Awadallah, she goes above and beyond. If it were not for her I would give it 1 star, because of all the trouble we have had. Keep up the good work Caroline, hope you get a raise and recognition you truly deserve.

Victoria L.

5/5

Today's experience with IFCU Contact Center MSR, Justin White, was the most help I've ever received from an IFCU employee. I am more than satisfied with the service he provided, and, no, I'm not being paid to say this!