Jim Kelly: Allstate Insurance - Santee, California

Jim Kelly: Allstate Insurance is a reputable insurance agency located at 9600 Cuyamaca St STE 204, Santee, CA 92071, United States. The agency can be reached by phone at 619-562-9199 or through their website agents.allstate.com.

With a focus on various specialties, including Insurance agency, Auto insurance agency, Home insurance agency, Insurance company, Life insurance agency, Motorcycle insurance agency, and Renter's insurance agency, Jim Kelly: Allstate Insurance provides comprehensive insurance solutions for individuals and businesses.

In terms of additional services and facilities, the agency offers online appointments, on-site services, a wheelchair-accessible car park, and a wheelchair-accessible entrance. This company has received a total of 77 reviews on Google My Business, with an average rating of 3.9/5.

Specialties

• Insurance agency
• Auto insurance agency
• Home insurance agency
• Insurance company
• Life insurance agency
• Motorcycle insurance agency
• Renter's insurance agency

Other Points of Interest

• Online appointments
• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Opinions

The agency has received 77 reviews on Google My Business, with an average rating of 3.9/5.

👍 Reviews of Jim Kelly: Allstate Insurance

Michael V.

1/5

Worst insurance broker in San Diego. Had them for years partnered with CA fair plan. Come to find out they made changes to their system this summer and suddenly that portion is no longer impounded...guess it was my job as a customer to know when companies change their system and assure policy numbers stay the same? They returned checks from our mortgage company and now want everything to be paid upfront all while refusing to send me the actual cancellation letter. What a helpful broker. Do NOT give them your business.

Dino V.

5/5

I canceled my car insurance with Allstate because I found the same insurance for half the price. But my email notification was never received. I was charged for my monthly premium. I called and talked to Cindy Contreras. She was by far one of the most helpful people I've ever dealt with. She was 100 percent transparent. And within a few days. I was reimbursed all of my money. In this day and age. It is really hard to find people who are completely honest. Most sales people I have dealt with are always trying to angle you for more money. Or they use their position in the company to try and obtain personal gains. That was definitely not the case with Allstate's manager, Cindy Contreras.

Easy R.

1/5

Avoid one of the worst customer service, i have been a Allstate customer 20 years, this agent is a ghost, doesn't take calls or messages, Agent Nate listens in to phone calls, comes to conclusion, Nate told me to go to Geico,refused to take a message for Jim Kelly

Ajay S.

1/5

Orlando. Is trash. Definitely don’t call this Allstate firm. Call another. Got the following text. He asked if I wanted a quote. I sent it to voicemail cause I was on another call for work and this is how they respond. Could have been a lot nicer. Obviously wants to be upset he didn’t get the commission. He blocked my number right away.

Gianelli C.

1/5

Have been trying to get my insurance cancelled for a car that was towed&sold over a year ago! I keep getting “agents” who won’t give me their full name or even try to help me. I will be holding these people all accountable once the situation is fixed with the appropriate state regulation agencies and whatever course they take is up to them. This company, in my case, seems to encourage fraudulent activities and I cannot recommend them to anyone.

Ruben C.

5/5

Great experience with Joel. I just bought my dream car and obviously needed the best coverage. He helped me with the best rates and deals he could find. Had previous insurances, however Joel hooked me up with All State and I have to say I was wowed by this experience. Great customer service 10/10 would recommend this location to any of my friends.

Grace B.

1/5

Worse broker in San Diego. Not trustworthy. Never received any policy paperwork nor insurance card.

Don R.

1/5

Do not go with this company. One stars too high. We have been with them for 30 years for auto and home. One day they sent a “third party” inspector out of the blue and said they were canceling our home policy because the BBQ was to close to the house and that our vinyl fence touched the house. We moved the BBQ and fixed the fence but they said ALLSTATE does not want to be in California anymore and does not want our business. Their office manager Cindy actually said this to us!! They were rude and refused to work with us. DO NOT USE THIS COMPANY OR JIM KELLY.