Jim Peacock Real Estate - Jacksonville, Arkansas

Alexandra C.

I advise you to get a clear understanding of their "fair housing policy" (in writing if possible) before you pay your hard earned money and return the application. This place "SEEMS" to accept application FEE$ they have no intention to approve in the first place. I asked them were certain things okay before I submitted the application and was told it would be fine BEFORE I returned it. I have requested documents several times from this establishment and have been completely ignored. Not acceptable for a business! I would proceed with the utmost caution. I have been separated from my husband for quite a while and was told that I have to have divorce papers or he would have to sign the lease despite me advising "her" (I know her name, just rather not post it) that in NO circumstance would he be living there, I was told "couples break up and get back together all the time". I was given contradicting reasons as to why I didn't qualify, asked for proof and never got a response. I'm not so much upset about being denied, what upsets me the most is the not listening, rushing, ignoring, and contradicting statements. I felt completely disregarded and disrespected and discriminated against just to be completely honest.

Isabel M.

They really work hard to get you approved! Nice property newly updated! Ms. Felicia is amazing and works hard to get you in your unit! Does not take long to get approval!!!

rachael C.

Incredible experience! I worked with peacock realty as a nervous first time home buyer. My realtor, Felicia, made me feel so comfortable with the experience and walked me through every step. Usually more than once with how many times I called her with questions lol she was always patient and kind. Everyone I spoke with was so nice and informative. If I ever list my house or buy again I will use them for sure.

Javonn C.

You won’t get your deposit back. Company uses your deposit to pay the cleaning lady to go in to cleanup. What’s the point of cleaning prior to moving out? Your deposit is also use for “make ready”. They don’t contact you and advise you of anything after you move out. Paint, and stuff like that should not be used out of the deposit. That’s minor cosmetic issues. If there’s not damages or major need for repairs, I should’ve gotten my deposit back. Jim Peacock has been in business 30 years and have been getting over on people. FOLKS, learn your laws regarding rental property and lease. Contact attorney general office. The lady who state she been there 32 years said they have a high standard… ma’am y’all still have wallpaper on walls, old cabinets, and paint fresh paint over old paint. Lazy work. They do not invest in their properties.

Mary T.

My realtor, Felicia, went above and beyond what was expected to help me find exactly what I wanted. She showed me properties that many other realtors required to learn about and gave me valuable insights into the local market. She was extremely accommodating regarding scheduling, viewings and making herself available on short notice when necessary. The office staff was super friendly and helpful too any time I called with questions. Best realty company hands down!

Stephen B.

My wife and kids used one of the agents to buy a house. The experience was great. The agent went out of her way to make sure we were satisfied and got everything we needed.
Just a great experience from start to finish.
I would highly recommend this agent.

Tara M.

It has been a few years since I rented from Jim Peacock, and my relationship with them didn't end on the highest note because I ended up going through a really tough time. I was pregnant, had a significant cut in pay at work, and was trying to take care of my sick mother who had had two surgeries that year, so I couldn't pay my rent. I have since paid them back every penny I owed to them and gotten it off of my credit, so I don't have any more ties to them.

Overall, it wasn't a terrible experience. The property wasn't anything special, but it was really cheap, so when I went through my tough time, it was even more embarrassing because the rent was so cheap. The appliances were old but still useful. There were a few water spots on the ceiling and the floor wasn't level. Whoever painted the walls before I moved in did a terrible job, and part of me believes that they charged me for that when I moved out although I didn't do anything to the walls. I toured a few of their properties before deciding on that one and ultimately chose that one because it was in the best condition. It was livable, but definitely needed work. However, it was home for a year and a half because it was cheap. My biggest complaint was how everything ended.

I'll have to agree with the other reviewers who complained about the customer service from Jill. I was eight months pregnant when I was served with a notice to vacate and although I didn't put up a fight because I was broke and pregnant, it would have been nice to have received some type of empathy, but she was very cold. I suppose maybe one has to be emotionless in a business like this, but a little courteousness goes a long way, even in a situation like that. I noticed it when I first applied for the apartment and in every interaction that I had with her afterward whenever I stopped by the office to pay my rent. Going to the office was never a pleasant experience. Not to mention the fact that although I expected that I wouldn't get my security deposit back because I was behind in rent, I took offense to them claiming that they kept the deposit for "cleaning" when I have photographs of the place looking as clean as it'll probably ever look. But I was eight months pregnant and afraid of going into labor too soon to argue and I just wanted to be done with it all.

I'll say that looking back on my experience with Jim Peacock, now that my credit and finances are in a much better place, I would never rent from them again, especially not as long as they have poor customer service. In retrospect, if I could do it all over again, I would've waited a little longer, done a little more research and saved a little more money for a better quality apartment than what I got. As a matter of fact, if my financial situation had been better, I wouldn't have rented from them in the first place. If I had waited, I could've paid an extra hundred dollars somewhere else and gotten a much better apartment, but I was young and life happened. You live and you learn.

Twi

All of these positive reviews are bots/fake. I called inquiring about a house today and the lady on the phone was really rude and short with me. I was just excited to try and find a home. I hope they have recorded lines so they can catch her. Because that’s ridiculous. No wonder they’re at 3 something stars. Lost my business.