Kwan Insurance Services - Dublin, California

Introduction to Kwan Insurance Services

Kwan Insurance Services is a reputable and established insurance agency dedicated to providing comprehensive and personalized insurance solutions. Located at 11960 Silvergate Dr #101, Dublin, CA 94568, and easily accessible via phone at 58289933, Kwan Insurance Services strives to meet the diverse insurance needs of individuals and families within the community and beyond. Their website, kwaninsurance.com, serves as a central hub for information, policy details, and convenient online appointment scheduling.

Specialties and Services

While specific details regarding their specialties are not explicitly listed, Kwan Insurance Services appears to offer a broad range of insurance products. They cater to various needs, suggesting a versatile approach to risk management. The agency’s commitment to accessibility, as evidenced by features like online appointments, onsite services, and language assistance, highlights a dedication to customer convenience and inclusivity. Furthermore, the emphasis on wheelchair accessibility throughout their premises—including the entrance, parking lot, restroom, and seating—demonstrates a strong commitment to serving all clients regardless of their mobility needs. The inclusion of a gender-neutral restroom and an LGBTQ+ friendly and Transgender safespace further underlines their dedication to creating a welcoming and supportive environment for everyone.

Location and Accessibility

The physical location at 11960 Silvergate Dr #101, Dublin, CA 94568 provides a readily available point of contact for clients. Beyond the physical location, Kwan Insurance Services prioritizes accessibility. They offer several amenities designed to facilitate a smooth and comfortable experience for all visitors, including:

• Free parking lot
• Free street parking
• On-site parking
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Wheelchair accessible seating
• Gender-neutral restroom
• LGBTQ+ friendly
• Transgender safespace

These features indicate a proactive approach to ensuring inclusivity and a commitment to serving a broad clientele. The agency's dedication to providing language assistance suggests a desire to bridge communication gaps and cater to a diverse population.

Customer Feedback and Reputation

Kwan Insurance Services has garnered positive feedback from its clients, as reflected in its 26 reviews on Google My Business. With an average rating of 4.8/5, the company consistently receives praise for its service and expertise. Testimonials suggest a particularly positive experience with an advisor named Karson, who is commended for his helpfulness, knowledge, and ability to find suitable insurance packages. Clients appreciate his dedication to finding a balance between comprehensive coverage and affordable premiums. The combination of these positive reviews strongly indicates a commitment to client satisfaction and a dedication to providing reliable and effective insurance solutions.

Additional Points of Interest

Identified as an Asian-owned business, Kwan Insurance Services brings a unique perspective and potentially specialized understanding to the insurance industry. The agency’s online appointment scheduling system further streamlines the process of connecting with an advisor and discussing individual needs. The availability of onsite services suggests a willingness to provide personalized support and guidance beyond the initial consultation. Overall, Kwan Insurance Services presents itself as a professional, accessible, and client-focused insurance agency dedicated to providing tailored solutions. Their efforts to create an inclusive environment and prioritize customer convenience contribute significantly to their positive reputation.

👍 Reviews of Kwan Insurance Services

Francis Y.

5/5

5 stars service. Karson is a very nice person and good advisor. He is a very helpful person. He helped me find a good package for my car insurance. The monthly premiums for my car insurance were lower, but the coverage was much better. Highly recommend.

john L.

5/5

Karson was able to get me a great insurance policy for my property and answer all my questions. He's super responsive, I was able to get a quote in less than a couple of hours and the entire process to get my new policy set up only took a couple of days.

Karson is honest and I feel like I can trust him to give me accurate answers to all my questions. Highly recommend him and the rest of the team at Kwan Insurance Services for all insurance needs.

Chris A.

5/5

Karson and his company helped my fiancé and I find the best coverage for home and auto! Prior to Karson we were having a hard time finding policies due to the fires happening in LA. Not only did he provide us options, but he was able to get us quotes at very reasonable premiums. As first time home buyers, we feel very fortunate to have worked with Kwan Insurance Services.

Oleg L.

5/5

We needed new home insurance after our previous insurer issued a notice of non-renewal (a lot of providers are pulling out of California right now due to wildfire risk).

Karson managed to find us a policy without CA FAIR fallback, was very responsive throughout the process, and answered all of our questions thoroughly. The process was fast (just a few days turnaround time) and easy.

We're looking forward to having a local insurance agent we can rely on when we have concerns rather than having to navigate the insurance bureaucracy ourselves.

Joseph N.

5/5

With the constant changes with insurance in California, between price hikes, coverage drops, etc... I had to look for a new carrier after being on the same carrier for 6 years. Reached out to Kwan Insurance Services and worked with Karson.

Karson listened to my needs, provided me with options and was competitive with pricing. He explained the policies options with easy to understand details. What I liked the most was the human interaction with Karson and team. Everything else these days with other carriers, it's black and white and strictly online and with sky high premiums.

In the end, I'm covered with a new carrier, good pricing and coverage and left feeling good that I had made a good decision on going with Kwan Insurance Services to get my insurance needs. Thanks Karson!

Thomas W.

5/5

Karson was very responsive on replying with a homeowners insurance quote. I requested some adjustments and he was able to make the changes very quickly. The premium was the best and the service was great so I decided to go with them.

Isabel M.

5/5

Extremely fast, fair and efficient service. I was able to secure a very reasonable deal while at the dealership buying my first car. Couldn’t have hoped for better - thank you, Karson!

Alexey S.

5/5

Karson is a great insurance agent! He went into a lot of details with us and answered all our questions for auto and home insurance quotes.