Maddox Real Estate - RealtyONEGroup - Pinole, California

Robert B.

Katrena Prior with Maddox Realty was recommended to me by a coworker that had nothing but good things to say about her.
After meeting her I knew she was the right person for the job in aiding my brother and I through the process of selling our fathers home as he had to move into a carehome due to medical issues.
I couldn’t agree more with my coworker after the full process of getting the house on the market and sold in a very timely matter.
As soon as she saw the house she had a vision and a full plan on how to market it from what should be done to it to make it appealing to show to potential buyers, getting the inspections completed, and how to market it with a planned timeline.
Everything was seamless and pretty much on schedule.
She takes her job serious and is very professional about it but at the same time she is very personal to do business with and treats your family and home as if it was parts of hers.
I would definitely recommend to anyone to consider her to help market or buy their next home.

Fe

Maddox Real Estate has been one of the best companies. The staff is so sweet and understanding, considering buying a house can be very scary and confusing. My realtor Sindy Anderson is amazing. I highly recommend this company if you are in the market to buy a new home.

Tracy P.

Sindy Anderson was so patient with my husband and I as we were looking for the right house for our family. When we eventually found a house for us, she handled a difficult seller situation was grace and a calm experienced attitude. She was available for us whenever we had questions and was very proactive about getting information we needed. If I had the ability/funds to buy more property, I would continue to use her services!

Britney I.

Katrena Prior was an exceptional real estate agent for my fiancé and I! As young first time homebuyers, Katrena walked us through every step of the way and was very knowledgeable about the entire process and the local area. She kept in constant communication with us and was very professional and friendly. She helped us find our dream home and we couldn't be happier with our experience with Katrena and Maddox Real Estate/RealtyONE Group.

Roger W.

We were extremely lucky to pick Katrena Prior at Maddox as our real estate agent. She accomplished the sale of our existing property and the purchase of a new one with great skill and professionalism. Although she has many attributes which make her great at her job, I think the thing that impressed us most was the way she always listened to us. Although she is extremely knowledgeable about the buying and selling process and about the local area, she always wanted the decisions to be ours. Katrena is supported by a great team within Maddox and an extensive list of outside professionals she can call in to help with a sale or purchase. If you need someone to represent you in the sale of your home or to help you find and secure a new one, we can unreservedly recommend Katrena.

Martin P.

tl;dr
Do yourself a favor and stop looking. I highly doubt you will find an agent better than Katrena Prior.

Initial Impressions
I first met Katrena in person when she was helping my parents look for a new place. She had already earned a very favorable opinion from them, and they are not easy to please. I was tagging along to offer my viewpoint to my parents and while chatting casually to Katrena, I mentioned that we would soon be selling our home and buying elsewhere.

Any other agent in the world would have asked if we had representation (which we didn’t) and pushed their card into my hands. Not Katrena. She was there for my parents, not herself, so her focus remained firmly on the task at hand. This focus on her clients' needs became a dominant theme throughout our relationship with Katrena.

I watched from the sidelines as she quarterbacked two very smooth transactions, first selling my parents’ home and then helping them buy another. They got more than they had hoped when they sold and a fair price for their new place without getting into a bidding war.

Our Experience
When it came time for us to sell our home and buy a new one, Katrena was the obvious first stop. Here are the things that stand out about Katrena...

• Communication — She is easy to talk to, explains things clearly and concisely, and sets detailed and realistic expectations every step of the way.

• Client-Centric — She truly has your best interest at heart and isn’t hesitant about declining an offer or walking away from a showing that doesn’t meet your bar.

• Dedication — She will work her butt off for you day and night to get the best deal. I mean it. She has replied to our emails and texts at almost every hour of every day, including holidays!

• Network — Her Rolodex is packed with all sorts of fantastic vendors from gardeners to stagers to painters to cleaners. Everyone she recommended was top-notch. She even shopped for additional quotes unprompted and saved us significant money.

• Negotiation Skills — She is a truly gifted negotiator and has a knack for reading people. She got us way (I mean WAY) more than we had hoped for our home and then turned around and helped us get the perfect place for a very competitive price. Some might argue this was luck, but she’s now four-for-four between my parents and us. As she puts it, she didn’t make the rules, but she knows how to play the game.

Final Thoughts
The relationship goes way beyond the sale or purchase. She is happy and willing to provide ongoing support if you ever need a vendor recommendation or advice about the home. It’s truly like having a friend who’s a realtor that you can always reach out to for suggestions.

Needless to say, we will be calling Katrena first if we ever sell our home. However, we are so happy with our new home that I suspect she will sadly be long retired by the time we require her services again.

Joanne F.

Jason of Maddox Real Estate was amazing! He was always available to answer our calls and answer our questions. After meeting with Jason, there was no double that we would list our house with him. He was able to provide us with the services we need to get the house ready to sell and was able to sell our home quickly. In everything he did, he had our best interest in mind. I would recommend Maddox Real Estate to anyone who wants to sell their home.

Robert R.

Maddox Real Estate recently helped me purchase my first home. It was a great experience. I had been looking for something very specific for months, and not getting any of my offers accepted. Once I hired the Maddox team, it was clear that their level or professionalism, and organization, went a long way in communicating to the listing agent that my offer was solid. All throughout the transaction, Jason managed everyone's expectations, and kept temperatures cool. I even got a 5K seller credit after reviewing some "new" news found on the inspection reports. Overall, I'm very satisfied and will refer them to my friends and family.