Marin County Credit Union - San Rafael, California

Address: 30 N San Pedro Rd # 115, San Rafael, CA 94903.
Phone: 8885210135.
Website: marincu.org
Specialties: Credit union, ATM, Loan agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 20 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Marin County Credit Union

☎️8885210135

⏰ Open Hours of Marin County Credit Union

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Marin County Credit Union, located at 30 N San Pedro Rd # 115, San Rafael, CA 94903, is a reputable financial institution that specializes in providing credit union services, ATMs, and loan agency options to its members. The establishment is known for its wheelchair accessible entrance and parking lot, ensuring ease of access for all patrons.

With an impressive average opinion rating of 4.2 out of 5 based on 20 reviews on Google My Business, Marin County Credit Union has earned a solid reputation for delivering exceptional service to its clients. Their commitment to customer satisfaction is evident in their specialized offerings and the positive feedback they have received.

One of the key features of Marin County Credit Union is their focus on personalized attention and financial stability. They offer a wide range of services, including loans, savings accounts, and other financial products tailored to meet the needs of their members. Their knowledgeable staff is always ready to assist with any questions or concerns, ensuring that each member receives the support they need to achieve their financial goals.

In addition to their physical location at 30 N San Pedro Rd # 115, San Rafael, CA 94903, Marin County Credit Union also provides convenient online banking options for members who prefer to manage their finances from the comfort of their own homes. Their website, marincu.org, offers a wealth of information about their services, rates, and membership requirements.

For those interested in joining Marin County Credit Union, it is essential to note that they do have certain eligibility requirements. However, their team is committed to helping potential members navigate the process and determine if they qualify for membership.

👍 Reviews of Marin County Credit Union

Marin County Credit Union - San Rafael, California

Alma B.

1/5

The worst customer's service on the phone. Agents are passive-aggressive and have the worst attitude; they make sure you know they hate attending to you. The last woman and a guy named I spoke to kept exhaling exasperated sighs. Terrible experience for me. A guy called Byan Hehey, and another agent named Mike, were also SUPER RUDE. This guy Ryan even yelled at me. In three different calls, they provided the worst customer's service.

Mrs. H. S.

1/5

My husband and I have been with MCFCU for over twenty year and we have never and still don’t receive the warm welcome and the great service other folks talk about. Although , I was honored to be a close personal friend of our beloved Ms. Olivia. We miss you dearly Ms. Olivia.
Signing off. “MOST DISAPPOINTED “.

Perry T.

5/5

Great staff in fact everyone there does a really great job helping my 91 year old mom!
Shout out to Mike and Olivia!
Thanks for being so patient and helpful.

-Perry

Valerie B.

5/5

Love love love this Credit Union. I've been a member since 1998 and they have always treated me like a person, not a number. Professional, yet kind and curtious. I live in another State now but this it still my primary banking institution!

Travis W.

2/5

if you call at 4:30 you can expect to stay on hold until you figure out nobody is going to answer!!! these people got more important things to do than helping a customer!!! I waited 26min yesterday and 33min today!! if they are really that busy there should be a little extra money for more help answering phone calls...

Sharon B.

2/5

Always frustrated by them closing early! Today at 4:56 I got a message "Our office is now closed." This has also happened to me when I have gone there in person. They lock up and close before 5:00 pm and that is very bad for someone who has rushed there and arrives before 5;00 pm.

Anna M. P.

5/5

Although the online and mobile banking options are not very good, the customer service is outstanding. They are courteous, helpful, and competent.

Christine H.

5/5

Excellent and friendly service that consistently goes above and beyond my expectations...highly recommend!