Mark Gilliam - State Farm Insurance Agent - Aliceville, Alabama

Introduction to Mark Gilliam

Mark Gilliam stands out as a prominent State Farm Insurance Agent operating in Aliceville, Alabama. His agency offers a comprehensive suite of insurance services, catering to diverse client needs. Many customers have expressed high levels of satisfaction with the support provided, highlighting the agent's ability to deliver exceptional service and address complex issues effectively.

With a strong reputation built on trust and expertise, Mark Gilliam has established himself as a reliable figure in the insurance industry. His approach focuses on personalized assistance, ensuring that clients feel valued and supported throughout their insurance journey. The feedback from numerous reviews underscores his commitment to customer care, making him a noteworthy choice for anyone seeking insurance solutions.

Contact Information

For those seeking to reach out to Mark Gilliam, the agency is located at 202 3rd Ave NE in Aliceville, Alabama, with the postal code 35442. This insurance agency is easily accessible by various means of transportation, allowing clients to visit the premises or contact the team through multiple channels.

Direct phone contact can be made by dialing 2053738748, ensuring quick responses to inquiries. Additionally, a dedicated website, markgilliamagent.com, provides online resources and further information about the services offered. Maintaining this digital presence reflects a modern approach to client engagement, making it convenient for customers to explore options or schedule interactions.

Areas of Expertise

Auto Insurance Services

Mark Gilliam specializes in auto insurance agency services, providing comprehensive coverage options for vehicle owners in the local community and beyond. Clients benefit from tailored plans that address specific needs, such as liability coverage, collision protection, and more. The agent's expertise ensures that customers receive detailed advice on selecting the right policies to minimize risks and maximize savings.

Home Insurance Solutions

In the realm of home insurance, the agency offers robust protection against various perils like fire, weather damage, and other unforeseen events. By understanding the unique aspects of each property, Mark Gilliam helps clients secure coverage that aligns with their requirements. This specialization extends to assisting with claims and providing ongoing support to ensure peace of mind.

Life and Renter's Insurance Coverage

The life insurance agency aspect of the business provides essential financial protection for families, helping to secure the future in times of need. Similarly, the renter's insurance component addresses specific concerns for tenants, covering personal belongings, liability, and more. These services demonstrate a commitment to offering versatile insurance solutions that meet a wide range of client circumstances.

Business Facilities and Accessibility

The physical location at 202 3rd Ave NE is designed with customer comfort in mind. Features such as a wheelchair-accessible car park and entrance ensure that the facility is welcoming and accommodating for everyone. These amenities reflect a dedication to inclusivity, allowing clients with mobility challenges to visit the office with ease.

For individuals who prefer remote consultations or assistance, the accessible web-based platform complements the physical space, offering flexibility in how they interact with the agency. This combination of physical and digital accessibility enhances the overall experience, making it simpler for customers to engage with the services provided.

Customer Reviews and Satisfaction

The business maintains an impressive record of customer feedback, with 144 reviews available on Google My Business, averaging a high score of 4.9 out of 5. This consistent positive reception indicates a strong level of client satisfaction and trust in Mark Gilliam's professional approach.

Reviews frequently mention the agent's knowledgeable staff and their ability to go above and beyond, providing patient and helpful guidance. Clients appreciate the emphasis on personalized service and the proactive steps taken to resolve issues, such as vehicle insurance concerns or technical problems like beacon errors. This high rating suggests that the agency excels in delivering reliable support and fostering long-term relationships.

Why Choose This Agent

Selecting Mark Gilliam as your insurance agent is a strategic decision for anyone prioritizing comprehensive coverage and exceptional support. His agency stands out due to its broad range of services, including auto, home, life, and renter's insurance, all tailored to individual needs. The emphasis on customer service, as evidenced by numerous testimonials, ensures that clients receive attentive and informed assistance.

Accessibility is another key factor, with both physical and digital features designed to make interactions seamless. The high average rating of 4.9 underscores the effectiveness of this approach, making the recommendation clear for individuals seeking dependable insurance solutions in the Aliceville area or surrounding regions.

👍 Reviews of Mark Gilliam - State Farm Insurance Agent

Yvonne S.

5/5

Mark Gilliam and his staff are Great.They have gone above and beyond to make sure things are to my satisfaction with my vehicle insurance.Theyhave been patient and very helpful with the beacons problems. This is also once of the most caring staff that I have even had.Keep up the GOOD work!

Eric H.

5/5

Mark Gilliam State Farm is a great place to have insurance. His team are very knowledgeable and will let you know how to save money on policies. They provide excellent customer service and go the extra mile to help you with whatever you need. I highly recommend.

Mary N.

5/5

We have done business with Mark Gilliam State Farm Insurance for all our insurance needs…home, auto, motorcycles. He and his staff take excellent care of us and are always quick to respond to any needs we might have.

Ann M. G.

5/5

State Farm in Aliceville has excellent customer service and goes above and beyond to meet the customer’s needs. Whitney Peeks is available any time I have needed her for questions or concerns. I am very thankful for the money and time she has saved me.

Michele W.

5/5

Mark Gilliam State Farm Insurance Group is the best. They are always available and willing to help with whatever is needed. We couldn’t ask for a better group that provides exceptional service for all our policies.

Avis C.

5/5

With the cost of homeowners and vehicle insurance being so high, State Farm has always been there for me and my family. I highly recommend State Farm in Aliceville. They make us feel more like family than customers. Thanks for all that you do.

Stephen F.

5/5

Great response when needed a quote! Customer friendly that makes sure everything is in place. If you're searching for a company that puts you first, then this is the place!
Thank you for the great service!

Sarah L.

5/5

About 4 years ago we decided to switch our insurance and try State Farm. Mark and Niki made that process a walk in the park. Friendly, knowledgeable, and always ready to tackle our questions. I highly recommend the State Farm Insurance office in Aliceville to anyone looking for an agency that puts customers first.