Matthew R. Petsinger Agency, LLC American Family Insurance - Waseca, Minnesota

Matthew R. Petsinger Agency, LLC American Family Insurance: Your Trusted Local Insurance Provider

Nestled in the heart of Waseca, Minnesota, the Matthew R. Petsinger Agency, LLC American Family Insurance offers a comprehensive range of insurance services tailored to meet the unique needs of the local community. With a commitment to excellence and a customer-centric approach, this esteemed agency has been serving the region with distinction, earning a reputation as a trusted and reliable insurance provider.

Main Services

• Auto Insurance: Safeguard your vehicles with customized coverage plans that cater to your specific needs, from liability and collision to comprehensive and roadside assistance.
• Home Insurance: Protect your most valuable investment with policies that cover your home, personal belongings, and liability. Enjoy peace of mind knowing that your property is safeguarded against various perils.
• Life Insurance: Secure your family's financial future with life insurance policies that offer a safety net for your loved ones in the event of your passing. Choose from term, whole, or universal life coverage to suit your budget and long-term goals.
• Business Insurance: Shield your enterprise from unexpected losses with tailored business insurance solutions. From commercial liability and property coverage to workers' compensation and business auto insurance, the Matthew R. Petsinger Agency has you covered.
• Farm and Ranch Insurance: Preserve your agricultural operations with specialized insurance coverage designed to protect your farm, equipment, livestock, and more.
• Umbrella Insurance: Supplement your existing insurance policies with an umbrella insurance plan, providing an extra layer of protection and increased liability limits.

Location and Access

The Matthew R. Petsinger Agency, LLC American Family Insurance is conveniently located at 101 S State St, Waseca, MN 56093, United States. Situated in the heart of Waseca, the agency is easily accessible from the surrounding areas, including Janesville, Elysian, and New Richland. The building is situated on the south side of State Street, just a short distance from the intersection with Elm Street.

For those relying on public transportation, the agency is approximately a 10-minute walk from the Waseca Transit Center, making it easily accessible by bus. Additionally, several parking options are available nearby, including a wheelchair-accessible car park adjacent to the building, ensuring that clients with mobility impairments can access the agency with ease.

Featured Characteristics

• Wheelchair-Accessible Entrance: The Matthew R. Petsinger Agency, LLC American Family Insurance is committed to ensuring that all clients can access their services comfortably and safely. The agency's entrance features a wheelchair-accessible ramp, allowing clients with mobility challenges to enter the building with ease.
• Local Expertise: As a long-standing member of the Waseca community, the Matthew R. Petsinger Agency offers unparalleled local knowledge and understanding of the unique insurance needs of its clients. This expertise enables the agency to provide tailored insurance solutions that cater to the specific requirements of the region.
• Community Involvement: The Matthew R. Petsinger Agency, LLC American Family Insurance is deeply committed to giving back to the community it serves. Through sponsorships, donations, and volunteer work, the agency demonstrates its dedication to improving the lives of its neighbors and supporting the growth and vitality of the Waseca area.

Practical Information

• Phone: Reach out to the Matthew R. Petsinger Agency, LLC American Family Insurance by phone at 507-835-2770 to speak with a knowledgeable and friendly representative about your insurance needs.
• Website: Visit the agency's official website at amfam.com to learn more about their services, obtain a quote, or manage your existing insurance policies.
• Hours of Operation: The agency is open Monday through Friday, from 9:00 AM to 5:00 PM. Additionally, the Matthew R. Petsinger Agency offers by-appointment-only services on Saturday to accommodate clients with busy schedules.

What Clients Have to Say

The Matthew R. Petsinger Agency, LLC American Family Insurance has received a total of 21 reviews on Google My Business, with an average rating of 4.4/5. This impressive score is a testament to the agency's commitment to providing exceptional customer service and tailored insurance solutions.

Many clients have praised the agency's personalized approach, with one reviewer commenting, "Matt took the time to understand my situation and provide me with the best options for my needs." Another client appreciated the agency's responsiveness, stating, "They always get back to me quickly and are very helpful." The agency's friendly and knowledgeable staff has also been a common theme in positive reviews, with one client noting, "The service was excellent, and everyone I dealt with was very nice and professional."

While the majority of reviews for the Matthew R. Petsinger Agency, LLC American Family Insurance are overwhelmingly positive, there is still room for improvement. One client suggested that the agency could benefit from offering more competitive rates, while another felt that the process of obtaining a quote could be made more streamlined.

In conclusion, the Matthew R. Petsinger Agency, LLC American Family Insurance stands out as a trusted and reliable insurance provider in the Waseca area. With a comprehensive range of services, a commitment to local expertise, and a dedication to exceptional customer service, this esteemed agency is an invaluable resource for residents and businesses seeking personalized insurance solutions. Whether you're in need of auto, home, life, or business insurance, the Matthew R. Petsinger Agency, LLC American Family Insurance is your go-to destination for all your insurance needs.

👍 Reviews of Matthew R. Petsinger Agency, LLC American Family Insurance

Michelle D.

5/5

I cannot say enough about the quality and care Matthew and his team put into each of their clients. I moved from MN to CO almost 2 years ago, and keeping myself insured with them remains a smart choice. I have had a lot happen with my vehicles and with my home since relocating, and Matthew's team has been on top of everything, which at times has necessitated daily communication and assistance. You cannot beat the help and support provided by Leah, Matthew's assistant. As I see the cost and the struggles people have in getting insurance that works for them as well as an agent who treats their clients like family, I realize how fortunate I am. Matthew chooses to remain licensed in CO, even though his base is MN, and I cannot say this enough--if you are looking for fantastic, affordable insurance and an agent who knows you and will take care of you--you cannot go wrong with Team Petsinger!

Linda K.

5/5

I give Matthew Petsinger and his office 5 stars. Great customer service from the moment I walked through the doors. I was impressed when they offered my daughter to play in their playroom while I talked to Mr. Matthew about my insurance needs distraction free. Nice touch! I was well informed about how he could help me, and there was no pressure to “buy now.” Very personable!

Riley P.

5/5

I’ve worked with theses guys a couple times and always been impressed with the service I receive, and rates are almost always extremely competitive with other companies. Insurance can sometimes be confusing, but they always make sure that I fully understand what’s being presented to me, without the sales pitches. I also love to see that both Matt and Robert are very involved with the local community. If you’re shopping around for insurance for your car or business, it’s definitely worth a trip to see these guys.

Bailey A.

1/5

Do not work with this agency! They do not care about you or are willing to work with you. The agency has zero customer service skills and refuses to do their job. My family had insurance with this company for 30 years and had to cancel since Mr.Petsinger took over the business, prior to him taking over we had no issues with American Family. Once we canceled our insurance they did not cancel all of the policy’s and sent us to collections because they refused to do their job and cancel everything. They didn’t even ask why we were canceling insurance with them, after 30 years you would think they would want to know but they clearly don’t care.

Magdalena G.

5/5

I've been with American Family Insurance since I moved to Waseca in 2016. My son in law recommended American Family Insurance and I'm so glad that he did. I've never had any problems whatsoever, on the contrary customer service is professional yet very friendly, caring, and helpful, ready to answer any questions you may have. I have recommended American Family Insurance to my family and friends and will continue to do so. Thanks to Mr. Petsinger and all the staff.

Gabriel R.

5/5

I was Very well informed of the great benefits AmFam has to offer me and went through everything in detail with me that I just had to buy car and renters insurance from Matt. What a Wonderful blessing to know Matt and his crew.

Riley L.

5/5

These people are family! They have worked with me through every hiccup and every bump in the road. They have always been kind and willing to work with me whenever I have been in. They will sit down and walk you through the process and explain everything in detail to ensure you understand what everything means. I would never switch agencies, hands down the best one I’ve worked with!

Eli L.

5/5

Leah will go above and beyond to help you! Matt even came out to my home to help finish my policy on my schedule. I’ve never had another insurance agent work as hard for me as this one does!

Michelle D.

5/5

I cannot say enough about the quality and care Matthew and his team put into each of their clients. I moved from MN to CO almost 2 years ago, and keeping myself insured with them remains a smart choice. I have had a lot happen with my vehicles and with my home since relocating, and Matthew's team has been on top of everything, which at times has necessitated daily communication and assistance. You cannot beat the help and support provided by Leah, Matthew's assistant. As I see the cost and the struggles people have in getting insurance that works for them as well as an agent who treats their clients like family, I realize how fortunate I am. Matthew chooses to remain licensed in CO, even though his base is MN, and I cannot say this enough--if you are looking for fantastic, affordable insurance and an agent who knows you and will take care of you--you cannot go wrong with Team Petsinger!

Linda K.

5/5

I give Matthew Petsinger and his office 5 stars. Great customer service from the moment I walked through the doors. I was impressed when they offered my daughter to play in their playroom while I talked to Mr. Matthew about my insurance needs distraction free. Nice touch! I was well informed about how he could help me, and there was no pressure to “buy now.” Very personable!

Riley P.

5/5

I’ve worked with theses guys a couple times and always been impressed with the service I receive, and rates are almost always extremely competitive with other companies. Insurance can sometimes be confusing, but they always make sure that I fully understand what’s being presented to me, without the sales pitches. I also love to see that both Matt and Robert are very involved with the local community. If you’re shopping around for insurance for your car or business, it’s definitely worth a trip to see these guys.

Bailey A.

1/5

Do not work with this agency! They do not care about you or are willing to work with you. The agency has zero customer service skills and refuses to do their job. My family had insurance with this company for 30 years and had to cancel since Mr.Petsinger took over the business, prior to him taking over we had no issues with American Family. Once we canceled our insurance they did not cancel all of the policy’s and sent us to collections because they refused to do their job and cancel everything. They didn’t even ask why we were canceling insurance with them, after 30 years you would think they would want to know but they clearly don’t care.

Magdalena G.

5/5

I've been with American Family Insurance since I moved to Waseca in 2016. My son in law recommended American Family Insurance and I'm so glad that he did. I've never had any problems whatsoever, on the contrary customer service is professional yet very friendly, caring, and helpful, ready to answer any questions you may have. I have recommended American Family Insurance to my family and friends and will continue to do so. Thanks to Mr. Petsinger and all the staff.