Mena Insurance: Plunkett P T - Mena, Arkansas

Overview of Mena Insurance: Plunkett P.T.

Located at 206 US-71, Mena, AR 71953, Mena Insurance: Plunkett P.T. stands out as a reliable insurance agency serving the local community. With a phone number 93942244 readily available, potential clients can easily get in touch. The agency's webpage, while not directly provided, would likely offer comprehensive information about their services and specialties.

Key Features and Accessibility

One of the commendable aspects of Mena Insurance: Plunkett P.T. is its commitment to accessibility. The office boasts a wheelchair accessible entrance and parking lot, ensuring that all customers, including those with mobility issues, can come and go with ease. This attention to detail reflects their dedication to serving the community fully.

Customer Service and Reviews

Customer reviews paint a picture of a friendly and helpful team. Multiple clients have mentioned the exceptional service provided by staff like Nancy, who is noted for being both helpful and courteous. The agency's ability to accommodate various insurance needs is evident, with one client highlighting a significant improvement in their annual insurance payments, indicating competitive rates and possibly better coverage over time.

However, some feedback suggests that there might be room for improvement in the handling of certain customer interactions. While most reviews are overwhelmingly positive with an average opinion of 4.6/5 on Google My Business, a few comments point to inconsistencies in how customer needs are acknowledged and addressed, particularly regarding vehicle insurance needs.

Recommendations for Prospective Clients

For those considering Mena Insurance: Plunkett P.T., it's advisable to schedule a visit or call ahead to discuss specific insurance requirements. Given the office's accessibility features, this is particularly important for those who require easy access. It's also beneficial to take note of the staff's friendly demeanor and their apparent willingness to go above and beyond in meeting clients' needs.

Prospective clients should expect a service that is both competent and accommodating, as evidenced by the positive feedback. However, being informed about potential slight inconsistencies in customer service might help manage expectations. Overall, with its combination of accessibility, helpful staff, and competitive insurance services, Mena Insurance: Plunkett P.T. appears to be a solid choice for those seeking insurance solutions in the Mena area.

👍 Reviews of Mena Insurance: Plunkett P T

Macy R.

3/5

We got what we needed and the first lady that worked with us was amazing. The second would not stop acknowledging my husband over what we needed for my vehicle though.

Tammy B.

5/5

Such a friendly and helpful staff. They are always there to help me with my insurance needs.

David Z.

5/5

Very adequate and helpful service works very hard to service your needs

B H.

5/5

Nancy is very helpful and courteous whenever I visit or call.

kenneth M.

4/5

I literally just walked into this place and was like i need insurance and now ive been with them 3 years and have 2 vehicles insured with them and my payments have gone down every year so far

Laura

5/5

Friendly and helpful people.

Carrie S.

5/5

Pt is extremely helpful!

Dottie B.

5/5

Helpful and friendly staff