Merchants Bank of Alabama, a division of SouthPoint Bank - Hanceville, Alabama

Merchants Bank of Alabama, a division of SouthPoint Bank, is a well-known bank located at Address: 906 Main St NE, Hanceville, AL 35077. This bank offers a range of financial services, including Bank and ATM facilities. The bank is not only conveniently located but also has several other features that make it a great choice for customers.

One of the standout features of Merchants Bank of Alabama is its drive-through service, which allows customers to complete their transactions without leaving their cars. This feature is especially useful for customers who have mobility issues or who are short on time. Additionally, the bank has a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to access the bank's services.

Merchants Bank of Alabama has received six reviews on Google My Business, with an average opinion of 3.5/5. While some customers have reported long wait times and issues with customer service, others have praised the bank for its friendly staff and convenient location. Overall, the bank has a mixed reputation, but many customers appreciate its accessibility and range of services.

If you're looking for a bank in Hanceville, AL, Merchants Bank of Alabama is definitely worth considering. With its convenient location, drive-through service, and wheelchair accessibility, the bank is a great choice for customers who value convenience and accessibility. While some customers have reported issues with wait times and customer service, others have had positive experiences with the bank.

To learn more about Merchants Bank of Alabama and its services, be sure to check out its website: merchantsbankal.bank. Here, you can find information about the bank's hours of operation, contact information, and a list of services offered. You can also use the website to contact the bank directly and ask any questions you may have.

Reviews of Merchants Bank of Alabama, a division of SouthPoint Bank

Svarog 12G

5/5

Customer service is above and beyond. Kayla went out of her way to correct a minor problem. I feel like family every time I walk through the door

wendy thompson

5/5

I chose Merchants because of assurity. I entered and was immediately greeted by two of the four ladies cheerfully from behind the counter. It was bright and smelled nice. I didn't have to wait very long before being helped. I opened and account, signed paperwork, and had my card in no time. I spent maybe ten minutes tops in there. Way to go.

Danny Dyer

1/5

Worst bank ever! I was raised in Hanceville, Mr Gibbs gave me my first loan, my patents have been with them all their life. My Parants house burnt to the ground, dad is in hospital and I am taking care of all of my parents needs so my mom doesn't have to worry. I located a few items in the rubble of their house and went to put the items in the safedeposit box that my dad had me added to including their checking years ago and I was told I was Not included and treated as rudely as anyone could e. I had to bring my my mom in to a cess box when it was noticed that indeed I was added YEARS AGO!
I decided to return just to see if All Corrections were made Days later and to no surprise I am Not on my parents checking.
I have been involved in the computer business for 39 years in which I am very familure with bank policies as I am handling 2 of the largest banks in the US & Canada Mainframe systems which requires me to have knowledge of operations.
I WOULD NEVER RECOMMEND THIS BANK TO ANYONE!

Alisha Fulenwider

5/5

M. Hestla the Branch Manager, has the absolute best customer service skills.

Brian Campbell

1/5

Joe Weldon

4/5