Minnco Credit Union - Minnco Center - Cambridge, Minnesota

Minnco Credit Union - Minnco Center: A Comprehensive Overview

For individuals and businesses seeking a reliable and community-focused financial institution, Minnco Credit Union stands as an excellent choice. Located at 2215 3rd Ave NE, Cambridge, MN 55008, and easily accessible with a phone number of 636891071, Minnco offers a wide range of financial services delivered with personalized attention. Their website, minnco.com, provides further details and online access to many of their services.

Specialties of Minnco Credit Union include being a credit union, providing convenient ATM access, comprehensive business banking services, acting as a loan agency, and functioning as a reputable mortgage lender. This diverse portfolio allows them to cater to a broad spectrum of financial needs, from personal savings and checking to commercial loans and real estate financing.

Other points of interest at the Minnco Center include a drive-through for added convenience, a wheelchair accessible entrance and parking lot, and the ability to obtain a cash advance. These accessibility features demonstrate Minnco’s commitment to serving all members of the community.

Customer Feedback and Reputation

Based on Google My Business reviews, Minnco Credit Union currently holds an average rating of 3.9 out of 5. This indicates a generally positive experience for many customers, though there is room for continued improvement. A review of 22 Google reviews reveals a mix of positive comments regarding customer service and efficient processes alongside some concerns regarding wait times and specific service issues. It’s important for potential clients to consider these diverse perspectives when evaluating the institution.

Here’s a breakdown of some recurring themes from the reviews:

• Positive Feedback: Customers frequently praise the friendly and helpful staff, emphasizing the personalized service they receive. Many appreciate the convenient location and the availability of various financial products. The drive-through service is consistently mentioned as a major advantage.
• Areas for Improvement: A common concern identified is the length of wait times, particularly during peak hours. Some reviewers have mentioned difficulties resolving certain issues and suggest improved communication channels.
• Loan Process: Several reviews specifically highlight the ease of the loan application process and the responsiveness of the loan officers.

Detailed Services Offered

Minnco Credit Union offers a robust suite of financial services tailored to individual and business needs. Specifically, they provide:

• Personal Banking: Checking and savings accounts, debit cards, online banking, mobile banking, and various other personal financial tools.
• Business Banking: Business checking accounts, business savings accounts, merchant services, business loans, and payroll services.
• Loan Services: Auto loans, personal loans, home loans (mortgages), and lines of credit. Their mortgage lending team specializes in assisting clients with a variety of financing options.
• Credit Union Benefits: Members receive competitive interest rates, lower fees, and access to a wide range of financial services.

Location and Accessibility

The Minnco Center’s location at 2215 3rd Ave NE, Cambridge, MN 55008 makes it easily accessible to residents of Cambridge and surrounding areas. The facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and parking lot. The convenient drive-through service further enhances accessibility for customers on the go. For those who prefer to visit in person, the center’s staff are dedicated to providing attentive and efficient service.

Contact Information:

• Phone: 636891071
• Website: minnco.com

Minnco Credit Union is committed to providing excellent financial services and building strong relationships with its members. With its convenient location, accessible facilities, and diverse range of services, it’s a worthwhile consideration for anyone seeking a reliable and community-oriented financial partner.

👍 Reviews of Minnco Credit Union - Minnco Center

P O.

1/5

This bank will hit you with 5 to 10 30$ charges in one day. They have taken sooo much mon eery from me and I still have to pay the company's the money was originally for. They have done this multiple times I don't get how they can keep doing this. They are even paying out money and still charging me 30$. I was told if I don't have money in my account I won't get a fee ya right they screw me again and again and again and again. They take 150$ a day in fees. I hate EDC everyone at these banks there has to. E some government regulations against this kind of fraud and scams they do. If someone knows how to report this please do

Holly W.

5/5

I want to thank the staff at the Minnco Center for helping me. Damon, Taylor, Katrina and Sara. They went above and beyond when my container for coin broke open and $700 worth of quarters spilled in the entry way. To be honest, THAT DAY I was talking to a co-worker about switching banks because Minnco has gotten too big and and I felt doesn't recognize long term customers (I have been with Minnco since 1995). I have changed my mind due to the people I mentioned above. Thank you again to Damon, Taylor, Katrina and Sara.

Candy D.

1/5

Went to Minnco (the new one) this morning to deposit 2 different checks into 2 different accounts. I had a deposit slip for one check and just my member card # for the other. I immediately tried to explain to her there are 2 different deposits to two different accounts and Ms. Taylor cut me off before I could get done explaining there was 2 different accounts.... and guess what? Both went into same account. Rather than taking the time to listen to me or look at the deposit slip and the card with my member # on it...she just assumed they were going into the same account. So when she hands me my receipt I had to tell her nope, this is wrong. She rolls her eyes, gets an attitude and was upset with me for her mistake! I try to explain to her again and she's so upset with me that she STILL didn't get it right the second time she tried! All she needed to do was listen, look at the deposit and member card # and things would of been just fine. Finally she had some other teller come and fix her mistake.
I'm thinking I'm about done with Minnco. Much better service at Affinity!!!!!

Vicki G.

5/5

Went to the Cambridge Minnco Credit Union today at the new building in Cambridge. Wanda the bank teller greeted us with a friendly smile and was so pleasant to work with. It's so nice to see customer service in and workplace these days that is friend and cares about the customer. Thank you Wanda and bank teller for your kindness today. 7/24/23.

Ava B.

5/5

Nick folk was so helpful with a car loan!! Helped me understand everything, this why I love and trust my bank!!!!

Angela M.

5/5

This bank has been amazing. They have definitely gone above and beyond for us as customers with our vehicle loans. Ms. R. Richardson a huge thanks to you in saving our summer, and our money to get our best possible options. I am now officially a repeat customer and will continue to be so!

Megan F.

5/5

Nick is PHENOMENAL. I went in to apply for a car loan, and he made it so quick and easy. Before I knew it, I had a check in hand and was on my way to the dealership! I highly recommend Nick for anything loan related. Very professional and friendly service.

Ashley H.

1/5

Went to this location cause my main branch i go to was having problems i hate every time I come here I get very nasty attitude and then get treated like a criminal this morning it took the teller in the drive thru 10 minutes just to cash my $20 check and then I had to sign a piece of paper and when I asked for a reason she started laughing what kind of people do you have working for you learn some respect

Holly W.

5/5

I want to thank the staff at the Minnco Center for helping me. Damon, Taylor, Katrina and Sara. They went above and beyond when my container for coin broke open and $700 worth of quarters spilled in the entry way. To be honest, THAT DAY I was talking to a co-worker about switching banks because Minnco has gotten too big and and I felt doesn't recognize long term customers (I have been with Minnco since 1995). I have changed my mind due to the people I mentioned above. Thank you again to Damon, Taylor, Katrina and Sara.

P O.

1/5

This bank will hit you with 5 to 10 30$ charges in one day. They have taken sooo much mon eery from me and I still have to pay the company's the money was originally for. They have done this multiple times I don't get how they can keep doing this. They are even paying out money and still charging me 30$. I was told if I don't have money in my account I won't get a fee ya right they screw me again and again and again and again. They take 150$ a day in fees. I hate EDC everyone at these banks there has to. E some government regulations against this kind of fraud and scams they do. If someone knows how to report this please do

Candy D.

1/5

Went to Minnco (the new one) this morning to deposit 2 different checks into 2 different accounts. I had a deposit slip for one check and just my member card # for the other. I immediately tried to explain to her there are 2 different deposits to two different accounts and Ms. Taylor cut me off before I could get done explaining there was 2 different accounts.... and guess what? Both went into same account. Rather than taking the time to listen to me or look at the deposit slip and the card with my member # on it...she just assumed they were going into the same account. So when she hands me my receipt I had to tell her nope, this is wrong. She rolls her eyes, gets an attitude and was upset with me for her mistake! I try to explain to her again and she's so upset with me that she STILL didn't get it right the second time she tried! All she needed to do was listen, look at the deposit and member card # and things would of been just fine. Finally she had some other teller come and fix her mistake.
I'm thinking I'm about done with Minnco. Much better service at Affinity!!!!!

Vicki G.

5/5

Went to the Cambridge Minnco Credit Union today at the new building in Cambridge. Wanda the bank teller greeted us with a friendly smile and was so pleasant to work with. It's so nice to see customer service in and workplace these days that is friend and cares about the customer. Thank you Wanda and bank teller for your kindness today. 7/24/23.

Angela M.

5/5

This bank has been amazing. They have definitely gone above and beyond for us as customers with our vehicle loans. Ms. R. Richardson a huge thanks to you in saving our summer, and our money to get our best possible options. I am now officially a repeat customer and will continue to be so!