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N.E.W. Credit Union - Oconto Falls, Wisconsin

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 301 Jackson St, Oconto Falls, WI 54154.
Phone: 08482793.
Website: newcu.org
Specialties: Credit union, ATM.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance.
Opinions: This company has 36 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of N.E.W. Credit Union

N.E.W. Credit Union 301 Jackson St, Oconto Falls, WI 54154
☎️08482793

⏰ Open Hours of N.E.W. Credit Union

  • Monday: 9 AM–4:30 PM
  • Tuesday: 9 AM–4:30 PM
  • Wednesday: 9 AM–4:30 PM
  • Thursday: 9 AM–4:30 PM
  • Friday: 9 AM–4:30 PM
  • Saturday: 9–11 AM
  • Sunday: Closed

N.E.W. Credit Union

N.E.W. Credit Union is a well-established financial institution located at 301 Jackson St, Oconto Falls, WI 54154. With a phone number of 08482793, and a website at newcu.org, the credit union offers a variety of services to its members.

Specialties and Services

The credit union specializes in offering banking services and has an ATM on site for added convenience. Some additional features include a drive-through, wheelchair accessible entrance and parking lot, and cash advance options.

Customer Reviews and Opinions

N.E.W. Credit Union has received 36 reviews on Google My Business with an average rating of 3.4/5 stars. Many reviewers praise the staff's professionalism and efficiency, as well as the convenient location and services offered. For example, one customer noted that despite not having an appointment, they were seen quickly by a staff member who provided great service. This positive interaction left the reviewer feeling happy to be a member of the credit union.

Overall, N.E.W. Credit Union appears to be a reliable and accessible financial institution that values its customers and strives to provide efficient and friendly service.

👍 Reviews of N.E.W. Credit Union

N.E.W. Credit Union - Oconto Falls, Wisconsin
Elizabeth R.
5/5

I was in yesterday (Tuesday) to see Stephanie. I did not have appointment, but she got me in and out quickly., Stephanie is so professional!! I’m so happy that I am a member of the NEW Credit Union .
Thank you again.. E. Reed

N.E.W. Credit Union - Oconto Falls, Wisconsin
Jj R.
1/5

Wouldn't let me open an account because it's the weekend horrible won't be using them

N.E.W. Credit Union - Oconto Falls, Wisconsin
Alexander R.
1/5

They never answer the phone. Called the outsourced customer service line to figure out why the website was down so I could access my account online. They had no clue about the situation or how to fix it. Their (outsourced phone number) solution was to transfer me to the phone number for the bank that hasn’t been working all week (probably longer than that). I even told them that the number was down.

Wouldn’t suggest putting money in this bank or trying to pay your bills through them. Very unreliable and judging by the other reviews I have read they have been struggling for some time.

N.E.W. Credit Union - Oconto Falls, Wisconsin
Katie S.
1/5

Absolutely a joke and sorry excuse for a business that is centered around “customer service”. In the past 4 months they made multiple mistakes when I go to pay my mortgage and instead THEY put the money in a savings account which then makes me late on my mortgage payment. Tellers with terrible attitudes yell at customers through the intercom. Called the manager to complain about teller and manager Lisa LAUGHED when I told her my concerns…Absolutely disgraceful!!! Inconvenient hours, not as many mobile banking options as surrounding banks. After months of being dissatisfied with service, finally convinced my husband to switch banks and I cannot wait for the day!! I will not miss banking here!

N.E.W. Credit Union - Oconto Falls, Wisconsin
J P.
1/5

Rude to my wife after locking her account for 4 days on a holiday weekend over a 94 cent purchase. She never received a call or text from a fraud department or anything forcing her to wait until they reopened. Time to switch to a real bank.

N.E.W. Credit Union - Oconto Falls, Wisconsin
Chuck C.
5/5

Convenient and customer friendly!!👍👍😊

N.E.W. Credit Union - Oconto Falls, Wisconsin
Jacob O.
1/5

Yeah I used to bank through this bank until they closed all my accounts because I lost business and got behind on bills and apparently they didn’t understand losing business. Now I try to deposit a check through them because they are a shared branch of marine and marine closed all its local doors and they just put a two day hold on deposited check after the teller tried telling me that marine was placing the hold. This place is a joke.

N.E.W. Credit Union - Oconto Falls, Wisconsin
Deena A.
1/5

A No star that would accurately reflect how horrible this credit union is . The board is allowing people who are not qualified to run this credit union . The Vice President Deb is a complete fraud , lying to good customers, breaking the laws that are required to be followed . This includes her speaking out in public establishments that if she doesn't like some one personally she will find a way to foreclose on their mortgage just to make their life miserable and also willingly sharing confidential information of customers with people who have no business knowing this information is very concerning . Customers BEWARE no personal or business transaction or conversation that you have with your credit union personnel is confidential and will be shared around the community !

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