NewWest Property Management - San Diego, California

Berk A.

I want to start by saying that April was fantastic. I rented from her for about three years. She has been very professional and quick in her responses. She made my first experience living in San Diego much better. If I ever buy a home, I would like to work with her management company because she is very responsive, professional, and efficient.I have rented from and worked for a lot of different companies, but the newest management company is at the top of my list.I am so grateful.I hope our paths cross again in the future, and thank you for being so professional.

Megan N.

April and her team are great! I rented from her for about 3 years and have nothing but great things to say. She responds in a timely fashion, is attentive and always took care of any issue immediately. I had nothing short of a great experience with NewWest. Highly recommend!

Dr. J.

We HIGHLY recommend working with April and NewWest Properties. My husband and I were relocating to San Diego from an overseas military assignment and April was the ONLY property manager who did not send us an email saying "look at my website, everything is there".
Rather, April and her team asked us what we needed, how far from work we desired to live, and helped craft our search for the perfect rental.
Her team is incredibly responsive.
If we were ever back in the San Diego area, we would MOST DEFINITELY utilize her services again.

N K.

In our rental search this year, we found the majority of property managers to be incredibly disappointing in communication and lack of information. However, April was an absolute breath of fresh air when coordinating about a unit she manages downtown.

Even though we had to go a different direction due to space, April left such a positive lasting impression that I wanted to convey my gratitude in a review. I hope our paths may cross again in future rental searches!

Cinta M.

I had the pleasure of renting with this property management for 2 years. From the beginning to the end it was an Amazing stay. Superb communication, quick response to any issues I had which were only 2. I felt very safe and secure in the apartment and the surrounding areas. The landscape was very inviting and tranquil. I truly had peace of mind living at my apartment . This was possible because the property management was Amazing. Thank you April for all you and your staff did .

Eric A.

I had a truly disappointing experience with New West Property Management, particularly due to the lack of communication and poor service provided by April and her team. Here are the reasons why I would not recommend their services to anyone:

1. Communication Disaster: The lack of communication from April was severely frustrating. I was left in the dark about important issues regarding my property, leading to unnecessary complications and expenses.

2. Costly Repairs: Due to the communication breakdown, I had to deal with unexpected repairs and replacements for my refrigerator ice maker, dishwasher, and washer and dryer. These issues could have been avoided with proper communication and proactive management.

3. Pathetic Repair Work: The repair work done to fix the base boards damaged by a renter's dog was subpar and unacceptable. It was clear that little care or attention to detail was given to the repairs, leaving me dissatisfied with the outcome.

4. Negligent Inspection Process: April's admission of not conducting a final inspection herself, but instead delegating it to a third party, is concerning. This lack of personal oversight raises questions about the thoroughness and quality of their property management services.

5. Surprise Invoice: To add insult to injury, a year later, I received an unexpected invoice from a random handyman, which he was advised by New West Property Management to contact me, further highlighting the disorganization and lack of transparency in their operations.

Overall, my experience with New West Property Management from July 2020-Jan 2023 was extremely disappointing, and I urge others to consider alternative property management services that prioritize communication, quality repairs, and professionalism.

Adrien N.

I can't say enough great things about NewWest Property Management! Renting from them was an absolute pleasure from start to finish. April, was a true professional who consistently impressed me with her prompt communication and genuine care for us as tenants.

Whenever I encountered any issues or had questions, April and her team was on top of it in a flash. Their efficiency in resolving problems was remarkable, and I never had to wait long for a resolution. It's clear that they prioritize tenant satisfaction and go above and beyond to ensure a smooth renting experience.

Overall, I wholeheartedly recommend NewWest Property Management to anyone seeking a reliable and attentive property management company. They exceeded my expectations in every aspect, and April's exceptional service made all the difference. Thank you, NewWest Property Management, for making my renting experience a positive one!

Johan A.

Where to begin?, let’s start by saying that this very property management deserves more than the limit of 5 stars. April, and her staff are really onto something here. Customer service, promptness and attention to detail are the tenets of great service and this very property management service has it all. Look no further when looking to rent or have you property managed this is it, and I thankful to have been a tenant and have done business with NewWest Property management. April and staff, thank you and keep on doing what you do! LFG NEW WEST!