Osprey Property Management - Virginia Beach, Virginia

Angel I.

Shout out to Ms.Kathy Flores!! She has been very patient and helpful. She is very professional and assisted me on getting approved. My family and I are extremely grateful. Thank you so much 😊

Cody B.

Do not rent from them. They will rip you off at every turn. There is a $70 application fee per person. Whatever monthly rent they quote you will be inflated with tons of extra fees. There was $106 move in charge. $200 tenet start up fee. $25 pet screening charge per pet. $20 a month for an air filter. $12 a month for insurance. They force you to use their own overpriced cleaners when you move out. $783 to clean a 2 bedroom apartment! They charged us $102 for a missing light bulb in the ceiling fan and batteries in the thermostat. We moved into the unit in October not realizing the AC unit was not working. Also, there was black mold around the unit and throughout the unit. It took over a month just to get them in to clean up the black mold. Every issue we had in the unit required multiple messages to get someone out to address it. Many messages were just ignored. We had 4 cats and were told when we moved in, the cats were allowed with an extra pet rent per month. We later spoke to owners of other units (as it was a condo) and found out the cat limit was 2 per the HOA. So, at any time we might have been kicked out of our unit because the property management lied to us.

Trevlyn W.

worst place ever, I do believe you have to LOOK a certain way to have respect from CAT. So please believe some of these reviews. My first day moving in they gave me the WRONG keys, then was told by Cat " girl your lucky i was still in town I was about to leave" like seriously? As well them putting a lock box on my door without my permission because the owner wanted to sell. Please just be mindful if you all decide to move with these folks , but if you dont look like my on the brown side you'll probably be treated differently. and before I receive a comment back saying Im just being rude , I have emails KEPT and videos KEPT and that sweet ole greeting I got when I got the WRONG set of keys .

Gizachew A.

I have a very good working relationship with the Osprey Property Management team. I've worked closely with the Owner Services and Maintenance Divisions and the customer service, professionalism and experience are noteworthy. They've been my property managers for 4 years and I look no further for these services.

Michael S.

I have just started my relationship with Osprey Property Management, but I have been impressed with them. They have made renting my house very easy and have walked me through the process. I would recommend Osprey to anyone looking for a good PM company.

James A.

I would avoid renting from this property management company at all costs. They are set up to cater to their owners, at the expense of a positive experience for their renters. When I first read the lease, I hesitated to sign because it was the least renter friendly one I had ever read. They spell out in the lease that they will take a ton of your money for cleaning and other bullshit. I was hoping, as had been my experience in the past, that most of that was in there to guard against problem renters, and as long as we didn’t trash the place we wouldn’t be subject to most of it.

I was wrong. They nickel and dimed us the entire time. 25 bucks a month for the “convenience” of having hvac filters sent every month. 500$ worth of carpet cleaning every year you are in there. 250$ to send out a plumber for something I could have fixed myself but it was “our fault”. Showing up every 6 months and demanding to be let in every room of your rental to take pictures was incredibly invasive. I have never in 15 years of renting not had a full security deposit returned to me, and they took almost all of mine.

These people are out to squeeze as much extra money out of you as they possibly can. Read that lease carefully before you sign, and know that they will charge you for every little thing they say they will and then some.

Brian C. (. P.

Kathy and her team at Osprey are absolutely amazing. As an Active Duty service member stationed across the country, I can count on Kathy to make things right and take care of OUR tenants!!

tatyana G.

Absolutely hate living where I live , I needed somewhere for my son quick and I wish I would have did my research before I came . the management sucks. They charge you for everything !! Make sure you really read the lease cause I didn’t and after seeing all the negative reviews I see they try to take your whole deposit which I’m not looking forward too cause I’m already a single mom and these people don’t care they just want money . I will use my 100k platform to let people know about this company if they do me wrong like they did all these other people cause god don’t like ugly ! & nothing ever works on the property they put on the lease they gotta charge for carpet cleaning but don’t even keep the hallway clean Lights never work , almost fell with my 5 month old son in the middle of the night because the light was broke ( lawsuit) after telling them 5 days ago it was broke then a week later it’s broke again . If yall going up charge for every thing atleast keep it up to par. Im counting the days for my lease to be up and if im overcharged for anything we will be going to court .