Patrick Huck Agency, LLC American Family Insurance - Winneconne, Wisconsin

Ken B.

American Family has always taken time to discuss my needs. Many times it is just a conversation over the phone and I don’t need to go into the office. They are always super responsive. I would recommend them to anybody.

Randy B.

We've had American Family Insurance since 1974. I have never had a problem with any claims. The claims we have had over all the years were taken care of by my agent without any issues. One call to my agent, then claims called me back to walk us through the process. Fast and great service. We would highly recommend the Patrick Huck agency. Great agency to work with.

Dawn F.

No.. they did not meet my expectations! After looking into other options I realized I was being overcharged for being underinsured!

Is it though? Less than a month ago I received a bill for $24 after cancelling you.. stating my drive safe app discount on my phone had been cancelled by you after multiple attempts on the phone with your people to get it back on track and then yesterday I received a letter from a collection agency to collect that $24 bill - great customer service!

Greg G.

While the company's technology user experience is phenomenal, and the rates/coverages are as good as it gets, it's the local agency's customer service that really sets American Family apart. To that end, folks in the Winneconne area are fortunate to have the Huck Agency there to serve their insurance needs. Since switching over to AmFam 2 years ago, I've found Lucas to be a super-valuable resource. He has an in-depth understanding of personal lines insurance as well as the company's technology suite, and is ultra-responsive to my questions and coverage needs. Hopefully I'll never have to work with him on filing a claim, but I'm certain that it would go smoothly too! Looking forward to our continued business relationship for many years to come.

Jared B.

Pat and his team are great. I've been working with Pat (and now Lucas on his team) for over10 years now, and it's been a wonderful experience. They are honest about what coverage is needed/not needed, clearly explaining the benefits/risks of having or not having. Responses are always quick, rates are fair, and claims service when needed has been terrific. I wouldn't hesitate to recommend American Family and specifically Lucas or Pat at the Patrick Huck Agency to anyone.

Tim S.

I've had multiple insurance policies with AmFam through the Patrick Huck Agency, and have been very happy. I both saved money and received more coverage than my previous insurer. They are very responsive to my questions and requests. I thankfully have not had any claims, but I am confident if I do, I will be very well taken care of.

Andy A.

We have a policy though American Family with Patrick Huck. Great experience all around. Had a claim almost a year ago that went seamless! Thanks!

Dayne N.

These guys are awesome! Lucas saved me a bunch of money and found the policies that work perfect for me. I couldn’t be happier!