PMI of Fairfax - Reston, Virginia

Address: 1900 Campus Commons Dr #100, Reston, VA 20191.
Phone: 039397523.
Website: fairfaxpropertymanagementinc.com
Specialties: Property management company.
Other points of interest: Identifies as veteran-owned, Online appointments, Onsite services, Wheelchair accessible parking lot.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of PMI of Fairfax

PMI of Fairfax 1900 Campus Commons Dr #100, Reston, VA 20191

☎️039397523

⏰ Open Hours of PMI of Fairfax

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

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PMI of Fairfax - Property Management Experts in Reston, Virginia

PMI of Fairfax is a prominent property management company located at 1900 Campus Commons Dr #100, Reston, VA 20191. With a phone number of 039397523 and a website at fairfaxpropertymanagementinc.com, they have established a strong presence in the industry.

Specializing in property management, PMI of Fairfax offers a range of services tailored to meet the unique needs of their clients. Their specialties include managing various types of properties, from residential complexes to commercial buildings. The company prides itself on its ability to provide top-notch services while maintaining open communication with property owners and tenants.

One of the key factors that sets PMI of Fairfax apart from its competitors is its commitment to customer satisfaction. They take the time to understand the specific requirements of each property and develop customized management plans accordingly. This approach ensures that the property is well-maintained, profitable, and enjoyable for all residents.

In addition to their specialization in property management, PMI of Fairfax also identifies as a veteran-owned business. This adds an extra layer of pride and dedication to their work, as they strive to provide exceptional service to both property owners and tenants in the community.

Convenience is another aspect that PMI of Fairfax focuses on. They offer online appointment scheduling, making it easy for clients to meet with their property managers at a time that suits them best. This flexibility demonstrates the company's commitment to accommodating their clients' needs and preferences.

The property management services provided by PMI of Fairfax also extend to onsite services. Their team is readily available to handle any issues or concerns that may arise, ensuring that properties are well-maintained and running smoothly.

To accommodate all individuals, PMI of Fairfax has made sure their facilities are wheelchair accessible, with a designated parking lot for those in need. This attention to accessibility showcases their dedication to creating an inclusive environment for all.

With a solid reputation in the industry, PMI of Fairfax has garnered 27 reviews on Google My Business, reflecting their commitment to excellence and customer satisfaction. The average opinion rating for the company is 4/5, indicating that clients are generally pleased with the services provided by PMI of Fairfax.

For those seeking a reliable and efficient property management company in the Reston, Virginia area, PMI of Fairfax is an excellent choice. With their specialized services, commitment to customer satisfaction, and convenient online appointment scheduling, they are well-equipped to handle the management of various properties and maintain a high standard of quality.

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👍 Reviews of PMI of Fairfax

Ben N.

1/5

Stay away from PMI of Fairfax (John Malatesta particularly), very irresponsible and unprofessional - I had to fire him because I caught him "cheating" and took advantage of my property maintenance with unannounced works and charges, multiple times.

For the very last time, I had to add an amendment to our contract with the term specifying "Should any work required to the home exceed the costs of $250, the agent shall notify the owner and confirm the work approved prior to commencing the said work". Guess what, he blatantly ignored the term which he agreed and signed himself and had it again!

We switched to another property management company and now it's been more than a year, no drama like this anymore.

Y S.

1/5

I have several properties and had dealt with several property managers over 15 years. PMI of Fairfax is one of the worst. We had to fire John due to gross negligence on all of his duties, even basic tasks such as communications. He let the last tenants overstayed at the property without paying and did not notify us until we made our own inquiries a couple months later. He then made up some lies throughout the process to cover up his deficiencies. He also made us spend money on bad repairs when the items clearly needed replacement (after looking at previous year's report, he indicated the carpet needed replacement, yet failed to do so when there was an opportunity). After the 'repair' was done, a new property manager visited the property to find trash in the backyard, dead lightbulbs, dirty carpets, etc. No wonder the property could not attract get decent tenants to apply. Despite his charming personality, John failed on almost every major categories as a property manager when facing a test. Anyone can be a property manager when the tenant is responsible. Then there are property managers who can't handle issues.

Duyen N.

1/5

They do not respond to tenant’s email or phone call regarding an ongoing issue. The repair has been ongoing for 2 months.

Update in response to their reply: They failed to respond to me for a month and I had to follow up with the contractors myself. These details were never disclosed upon my repeated requests until this review.

Mark B.

5/5

PMI (John in particular) has managed several of our properties for several years now and we are very happy with the service and experience. About the best thing I can say about any property manager is this: I get to largely ignore the process, knowing that the property is looked-after, the books are clean, repairs are made in the smartest way possible (not just throwing my money at it) and tenant turnover is smooth. John handles those details so my properties can generate income and I can focus on other things.

dane D.

5/5

John has been managing my property for over four years. I truly never had to worry about anything. If something required my attention, he would contact me immediately and provide recommendations. I could contact him any day of the week and he would also quick to respond to emails or calls. Outstanding service and will use him again in the future. Thank you John.

Derek P.

5/5

John is a consummate professional when it comes to property management. He will always respond thoroughly to your inquiries, he is an excellent ambassador to condo boards/HOAs, and he has a deep network of excellent contacts for just about any real estate need. He always has your best interests in mind and will do everything in his power to keep everyone happy. HIGHLY recommend!

Beth T.

5/5

John is truly a kind and gentle man he has since day one been nothing but a gentleman and very professional caring and understanding Definitely rare these days. He is incredibly knowledgeable and helpful at all times when needed he is there. he has been more than what i can say about many property management companies that I have heard of or even dealt with especially for me. I am thankful for him in so many ways. John you are truly appreciated thank you.

Michael L.

5/5

John and the team at PMI are consummate professionals. EASILY the best property management experience I’ve had at every phase of the engagement. Finding a good, trustworthy prop manager is difficult. PMI is exactly what every property owner is looking for and I’ve recommended them to everyone I know. Look no further.