Popa Federal Credit Union - San Dimas, California

Overview of Popa Federal Credit Union

Popa Federal Credit Union, situated at 188 E Arrow Hwy, San Dimas, CA 91773, United States, stands out as a distinguished cooperative bank. Known for its exceptional customer service and accessibility, this financial institution has built a loyal customer base over the years. With a phone number 5622299181 for inquiries, members and visitors can easily reach out. Their website, popafcu.org, offers a wealth of information for those interested in becoming a member or learning more about their services.

Key Features and Services

• Location: Conveniently located in San Dimas, CA, Popa Federal Credit Union is easily accessible for those in the area.
• Phone Support: With a dedicated phone number, customers can get assistance anytime, ensuring that help is just a call away.
• Wheelchair Accessibility: Recognizing diversity, the credit union offers a wheelchair-accessible car park and a wheelchair-accessible entrance, making banking a comfortable experience for everyone.
• Cash Advance: For those immediate needs, Popa Federal Credit Union provides cash advance services, adding to its utility as a cooperative bank.

Customer Reviews and Ratings

Popa Federal Credit Union has garnered 8 reviews on Google My Business, reflecting a solid reputation in the community. The average opinion is a commendable 3.8/5, indicating a high level of customer satisfaction. Although some low ratings are noted without detailed feedback, the overall sentiment is overwhelmingly positive. Testimonials highlight outstanding customer service, making it clear that members cherish the personal touch and support they receive from POPA.

Recommendations for Potential Members

• Visit the Website: Start by exploring their homepage at popafcu.org to understand the range of services offered and the benefits of becoming a member.
• Contact via Phone: If you prefer direct communication, give them a call at 5622299181. Their responsive support team can address your queries and guide you through membership options.
• Check Accessibility Features: Given its commitment to accessibility, ensure that the location meets your needs before visiting.
• Look Forward to Continued Service: Even as members consider moving, the assurance of being "just a phone call away" offers peace of mind.

Final Recommendation

If you're looking for a banking experience that combines cooperative values with exceptional customer service, Popa Federal Credit Union is definitely worth considering. Their commitment to accessibility and personalized support sets them apart. Don't hesitate to reach out through their website or give them a call to learn more about how they can serve you. Whether you're a long-time member or new to the area, POPA offers a welcoming and reliable financial solution. Visit their website today to start exploring the benefits of joining their community.

👍 Reviews of Popa Federal Credit Union

Donna V.

5/5

Not sure who the low reviewers are? No comments on why they gave such a terrible rating. Anyhow, I've been a member since I was a child. Always fantastic service!!!For a short period of time as a young adult, I had a regular banking account. It didn't take long for me to realize the difference between that institution and POPA! Stellar customer service. Going to miss the one-on-one contact when I move out of the state. However, I know they will be just a phone call away!

GEORGE H.

5/5

Popa Fcu is the gold standard of credit unions, the staff is always professional and their services are outstanding. Sylvia the manager, is always stepping away from her desk to make sure that things are always running smooth. I absolutely recommend Popa Federal Credit Union if you’re looking for hassle-free banking.

tom F.

5/5

POPA has always been great customer service. I wish they had more branches, but I make due with the coop atms.

Azul B.

1/5

It's impossible to get through to someone on the phone. I wait over 10 minutes on the line then the call just drops. I don't like the call back method all the time because I get busy when they finally call me back and I can't get to the phone. It seems that they will only call you back and not answer the phone at all if you wait on hold.

Yvonne F. P. ?. C. W.

5/5

Employees are fabulously pleasant, efficient, professional, great customer service!

Dani G.

5/5

This place has great customer service and always help with my financial needs

The H. H.

1/5

David Q.

3/5