Primis Bank and ATM - Colonial Heights, Virginia

Primis Bank and ATM: A Comprehensive Overview

Primis Bank and ATM, located at 3012 Boulevard, Colonial Heights, VA 23834, offers a robust suite of banking services delivered with a personalized approach. The bank’s phone number is 8045047959, and visitors can access more information and services through their website: primisbank.com. Primis Bank specializes in providing a range of Bank services tailored to meet the diverse needs of its customers. The bank's commitment to customer satisfaction is evident in its consistently high ratings and positive customer feedback.

Location and Accessibility

The Colonial Heights branch is strategically situated at 3012 Boulevard, ensuring convenient access for local residents and businesses. The facility boasts several key accessibility features, including a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and equal access for all patrons. Furthermore, the availability of a drive-through enhances convenience for customers who prefer a quick and efficient banking experience. This combination of location and accessibility contributes significantly to a positive customer experience.

Service and Customer Experience

A consistent theme in customer feedback highlights the exceptional service provided by Primis Bank. Numerous reviews emphasize the accommodating staff and the absence of bureaucratic hurdles – a welcome contrast to experiences at other financial institutions. Customers consistently praise the ability to interact with humans rather than relying solely on automated systems, fostering a sense of trust and connection. Specifically, interactions with staff members like Christine Allen have been described as incredibly helpful and kind, with individuals going above and beyond to assist customers, even when dealing with issues originating from other banks. This dedication to personalized support is a cornerstone of the bank's reputation.

Key Features and Services

Primis Bank offers a comprehensive range of financial services, although the specific details can be found on their website. Generally, these services include:

• Checking and Savings Accounts: A variety of account options to suit different financial goals and needs.
• Loans: Personal, auto, and potentially other types of loans are likely offered.
• Credit Cards: Various credit card options with different features and rewards programs.
• Online and Mobile Banking: Convenient access to accounts and services through secure online and mobile platforms.
• Business Banking Services: Solutions tailored to the specific needs of businesses, including merchant services and commercial lending.

The bank’s operational philosophy appears to prioritize teamwork and collaboration, resulting in positive outcomes for its clients. The emphasis on supportive administration further reinforces this commitment to client satisfaction. The Average opinion: 4.9/5 reflects the widespread positive sentiment regarding Primis Bank’s services and customer service.

Customer Reviews and Feedback

Primis Bank currently has 16 reviews on Google My Business, providing valuable insights into customer experiences. While specific details vary, a common thread emerges: customers appreciate the bank’s responsiveness, helpfulness, and overall positive atmosphere. The consistent emphasis on personalized service suggests that Primis Bank prioritizes building strong, long-term relationships with its customers. The willingness of individuals to make an exception and provide a review underscores the positive impression these customers have of the Colonial Heights branch and its staff. The reported efficiency and lack of red tape are particularly noteworthy, indicating a streamlined and customer-centric approach to banking operations.

Contact Information and Resources

To contact Primis Bank and ATM, patrons can utilize the following resources:

• Address: 3012 Boulevard, Colonial Heights, VA 23834
• Phone: 8045047959
• Website: primisbank.com

Primis Bank and ATM strives to provide a welcoming and efficient banking experience for all its customers. Its commitment to accessibility, personalized service, and customer satisfaction positions it as a reliable and valued financial institution within the Colonial Heights community.

👍 Reviews of Primis Bank and ATM

Mitch H.

5/5

Very accommodating staff. Zero red tape. You can deal with humans instead of algorithms .

Connie J.

5/5

Incredibly helpful and kind. I called with an issue of another banks and they are going above and beyond to help me transfer banks. Christine Allen was who I spoke to, and I cannot say enough good things about our interaction. Thanks Primis!!

David W.

5/5

Though I rarely offer opinions online, I am making an exception, regarding the Colonial Heights Primis Bank. The individual service is always exceptional and administration is always supportive. The consequence is teamwork that produces great results.

Foxy1

5/5

Kristen Allen is the best! Super friendly, professional, helpful, follows up, and is a terrific person to work with.

Lawrence J.

5/5

Great staff, the bank as a whole has been a great resource for our business.

Jennifer H.

5/5

Staff is very friendly and helpful. Love the service of a personable hometown bank.

Buddy P.

5/5

Waited on quickly and open a new account in just minutes. Friendly and professional.

Moring G.

5/5

yes, jeff bracewell