Professional Property Management of Northern Virginia - Annandale, Virginia

Christine H.

This property management company was nothing but lazy, neglectful, and unethical during our dealings with them. They tried to force us to sign paperwork saying we wouldn't leave negative reviews in order to receive our security deposit (which is illegal). Requests to fix things were ignored and we had to send multiple emails with photos and many of these were still ignored. At one point something fell from the fridge and cracked the glass stove top. The company neglected to respond to the request for repair for SIX months and then charged us full price for the repair right before we moved out citing it had to be fully replace since it was an unsafe living conditions (apparently not for us). They sent people to the property at the end of our lease with no notice, barely responded to emails, and withheld money from our security deposit for issues that were clearly cited as broken when we moved in. Do not allow this company to manage your property and do not sign a lease with them.

My review was factual and honest. I have photos and screenshots to back up everything I've said including the five+ month delay I'm replacing a cracked glass cooktop that was deemed incredibly dangerous by the time we moved out. Their ethical statement they tried to get us to sign illegally would have suppressed out right to leave a negative review. Here's a some photos of how things looked when we moved in including a storage unit and cabinets full of junk - that were never resolved - and the agreement they tried to force us to sign (which has an illegal clause attempting to suppress negative reviews).

Cara G.

PPM managed our property for three years while we were overseas, and my only regret is that they can’t keep taking care of it now that we’re back!

They did a great job from start to finish - found us good tenants, made sure the tenants were taking care of our place, and made sure that we were happy with the condition of the property before we moved back in.

They also struck the right balance in terms of keeping us informed and involved in decisions, while actually managing the property and not checking with us on every minor detail.

We highly recommend PPM.

Laura A.

PPM has been managing my rental properly in Virginia for over 30 years. Their service has been excellent. Recently, during the pandemic, they oversaw a complete kitchen renovation on my behalf. As I live in California, everything was coordinated via email and phone. This was a huge investment for me. PPM’s maintenance coordinator obtained bids, sent photos, provided a variety of options, and worked directly with the hired contractors on the job. It looks fantastic and was all accomplished within a month — to include all new paint and carpeting. They were able to identify new tenants quickly and obtain a higher rental fee, thanks to the upgrades to the property. Their attention to detail and personal service made all the difference. The home owner portal is also a great resource they provide. Highly recommend PPM as a property manager

Steve B.

My decision to contract PPM to manage my Northern Virginia rental property is one of the best that I have made in over 35 years of personal experience with owning rental properties. PPM’s staff uphold their company’s name: they are professionals. Beyond meeting the normal expectations an owner would have of a good management company, PPM has offered a higher level of service by cooperating with me and my own company’s staff when necessary. They have always helped me make decisions that are in my best interest as a property owner, and have always been pleasant, friendly and responsive. I highly recommend PPM to those considering placing their rental property with a management company.

Kelly B.

PPM is terrific! We have been owner-clients for four years now, and PPM has been amazing! They find us great renters, they manage all aspects of our property so we sleep easy every night. They provide great service to our tenants too, especially during any emergencies. (We had an issue with the washing machine in our condo flooding - PPM was on top of it immediately and took care of our tenant and our property with kindness and speed, not to mention keeping costs under control.!) Recently, we received some information from our Condo Association, when I passed it back to Gloria at PPM, she had already handled it three months ago! PPM is on top of their game with great service to the owners and tenants. I would highly recommend them to anyone looking for a property management company!

Tim F.

I love PPM! We have been with Professional Property Management for over 10 years. They are the best property management company we have ever used. I like their wonderful staff & how quickly they return my emails or calls. They handle everything we can just sit back & the collect funds which go directly into our bank account. Howard Beiles has put together a superb team of property managers, maintenance coordinators, leasing & marketing, property inspectors. Their 6-month property inspections are awesome. The PPM property inspectors are highly trained & pay attention to detail. The maintenance coordinators excel at solving any issue quickly, efficiently, economically. They have a "Preferred Contractors" list on their web site that has only the best & highly qualified contractors in the area. I have recommended PPM to all my friends & family. GREAT JOB PPM!

Rajesh U.

We hired PPM to manage our property as we moved across the country and they excellent service to me and my tenants till the day the property was sold. PPM staff is very professional and knowledgeable. PPM was always top when it came to renting out the property, I never had any gaps between tenants. They notify, recommend a course of action and fix any problems immediately. The tenants always have been happy and when they tenants wanted to makes some changes to the property, PPM gave a good go/no-go advise. The whole time PPM management my property I did not even have visit the property. I highly recommend them.

Jim M.

We have been tenants of a PPM managed home twice in the past 15 years for a total of about eight years. We found the staff of PPM to be very professional in every respect. PPM staff was always mindful of our busy schedules when it came to necessary access to the homes we occupied and were very responsive to problems we may have encountered with the homes. They always gave us plenty of lead time in scheduling maintenance and inspections and provided helpful tips in minor maintenance we could do. We never had an unpleasant experience with the PPM staff. I strongly recommend leasing a PPM managed home.

We also see PPM from the owner's perspective. We own a home and have had it on the rental market for almost 20 years. It is managed by a reputable real estate company. We often wish PPM had an office near our home because we would change management companies to PPM immediately! PPM takes care of a home as if it were their own!