Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Introduction to Provident Credit Union (Redwood Shores Community Branch)

Provident Credit Union is a well-established financial institution with a strong presence in the Redwood Shores Community. Located at 210 Redwood Shores Pkwy, Redwood City, CA 94065, this branch provides a range of banking services to its members. To get in touch with the branch, you can call them at 650-591-7845 or visit their website at providentcu.org.

Specialties and Services

The Redwood Shores Community Branch specializes in offering credit union, ATM, bank, financial consultant, financial institution, and mortgage lender services. They cater to a diverse clientele, providing tailored financial solutions to meet individual needs. Additionally, they offer wheelchair accessible entrances and parking lots, ensuring accessibility for all members.

Other Points of Interest

• Cash advance services

Opinions and Reviews

The Redwood Shores Community Branch of Provident Credit Union has received mixed reviews from its members. With a total of 15 reviews on Google My Business, the branch holds an average rating of 3.4/5. Some members have praised the branch for its excellent services, knowledgeable staff, and easy-to-use online banking platform. However, others have expressed concerns about the friendliness of certain staff members and changes in policies that have affected their satisfaction with the financial institution.

One long-time member mentioned that the branch used to offer a stellar rewards rate with easily achievable monthly goals, but since the policy changed to a minimum monthly spend requirement, their experience has been less satisfactory. They appreciated four tellers, two of whom are new since spring, but found the manager to be unfriendly, especially considering their disability.

Recommendation

If you are looking for a reliable financial institution in the Redwood Shores area, the Provident Credit Union (Redwood Shores Community Branch) is worth considering. Despite some mixed reviews, the branch offers a range of services and has received positive feedback from many satisfied members. For more information or to explore their offerings, we highly recommend visiting their website at providentcu.org or contacting the branch directly at 650-591-7845. Don't hesitate to take the first step towards managing your finances with a reputable and accessible financial institution.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.