QualChoice Health Insurance - Little Rock, Arkansas

Address: 1001 Technology Dr Suite 401, Little Rock, AR 72223, United States.
Phone: 8002357111.
Website: qualchoice.com
Specialties: Health insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 77 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of QualChoice Health Insurance

QualChoice Health Insurance 1001 Technology Dr Suite 401, Little Rock, AR 72223, United States

⏰ Open Hours of QualChoice Health Insurance

  • Monday: 8 am–5 pm
  • Tuesday: 8 am–5 pm
  • Wednesday: 8 am–5 pm
  • Thursday: 8 am–5 pm
  • Friday: 8 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

QualChoice Health Insurance is a reputable health insurance agency located at 1001 Technology Dr Suite 401, Little Rock, AR 72223, United States. With a phone number of 8002357111 and a website at qualchoice.com, they are easily accessible for potential clients seeking their services. QualChoice specializes in providing health insurance solutions, making them a go-to choice for individuals and families in need of comprehensive health coverage.

Some notable features of QualChoice Health Insurance include a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that their office is inclusive and accommodating for all visitors. With 77 reviews on Google My Business, this health insurance agency has garnered a considerable amount of feedback from their clients. The average rating for QualChoice is 2.9/5, providing potential customers with insight into the overall satisfaction of their clientele.

To provide a more comprehensive overview, here are some additional points of interest:

  • Specialties: Health insurance agency
  • Address: 1001 Technology Dr Suite 401, Little Rock, AR 72223, United States
  • Phone: 8002357111
  • Website: qualchoice.com
  • Wheelchair-accessible facilities: Car park and entrance
  • Reviews on Google My Business: 77 reviews with an average rating of 2.9/5

👍 Reviews of QualChoice Health Insurance

QualChoice Health Insurance - Little Rock, Arkansas
Martha W.
5/5

GREAT Customer Service!!! I had to call QualChoice regarding a Prior Authorization for one of my medicines. I spoke with Ashley who was courteous and helpful. She ultimately had to transfer me to drug management services, Prime Therapeutic Services to resolve my question. There I spoke with Christina, who explained the parameters for the requested medication. The entire process was completed in 11 minutes, which, if you've ever called customer service, you know, is a record! The professionalism and courtesy of these two representatives was exemplary. I highly recommend QualChoice insurance!

QualChoice Health Insurance - Little Rock, Arkansas
Eric M.
5/5

Had a detailed discussion with Ashley M. and she was extremely helpful. She was clearly knowledgeable and resourceful with the tools and information available to her and even directed me to where I could directly access QC policy information relevant to my needs. While information has been largely lacking from a provider, Ashley’s help gave me hope that an acceptable resolution was possible. She could teach a course on customer service!

QualChoice Health Insurance - Little Rock, Arkansas
Jeffrey H.
5/5

I typically don’t leave reviews, but this experience absolutely deserves one. As a Type 1 Diabetic, I can’t go hours without my prescription, and today (Friday afternoon at 3:00 PM), I ran into an issue with it. Ashley from customer service went above and beyond to guide me through the next steps to get it resolved, which I thought would take days. But she didn’t stop there—after our call, she personally made sure I wouldn’t have to spend my weekend worrying about paying full price for my medication or going without. The Qualchoice team’s swift action truly made a difference.

What stands out the most is how every time I’ve needed to call, I’m always treated with care and respect—not just as another customer, but as a friend. This is hands down one of the best customer service experiences I’ve ever had. 10/10!

Thanks again Qual Choice and Ashley 🙂

QualChoice Health Insurance - Little Rock, Arkansas
Joe J.
1/5

The website is difficult to find in network providers. Some providers who participate aren’t listed on the website. Also, some services the website and information sent to me by qualchoice aren’t actually covered. The customer service representatives are less than helpful. I don’t want to drive hours away from my home to find a provider they think is in their system. Had I known this, I would had stayed with BCBS. Do your research more carefully if you are thinking about going with this company.

QualChoice Health Insurance - Little Rock, Arkansas
Jeff H.
1/5

If you can avoid this company do so at all costs!! It took four different representatives and finally a transfer to a manager (after being on hold for thirty minutes) to make sure that the frequency increase in my blood pressure medication was on file. This is important because they made me pay “out of pocket” because they deemed the period between purchases was too short. But because of the frequency change it shouldn’t have been too early to get the insurance discount. And of course, there won’t be a credit given on the next purchase even though they were clearly wrong.

QualChoice Health Insurance - Little Rock, Arkansas
Donna C.
5/5

Customer service is top notch! Took care of my issue in a matter of minutes. Hopefully won't need to contact them again but if I do I know they will take care of it!

QualChoice Health Insurance - Little Rock, Arkansas
Stephanie T. D.
5/5

Ashly M in south arkansas helped us so much via phone call several times yesterday - breath of fresh air to have a kind & knowledgeable assistant on the phone yesterday ! A 10 !!

QualChoice Health Insurance - Little Rock, Arkansas
Tommy T.
5/5

Been with QualChoice for 20+ years. They have always taken great care of my medical needs, and been there to answer any questions that I had.

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