Rolando Suarez - State Farm Insurance Agent - San Jose, California

Paola M.

I’m very upset with this company. I’ve been with them for years. I’m not sure if they have new staff or not but the people that keep answering my calls don’t know what they’re doing. I was told A set price. But now it turns out I had a credit Just for that month. So now my bill is higher which was never mentioned to me I called to get an explanation and that’s when they came up with the credit but when I called in January asking what my February price would be. They said it was going to be a set price of $$. I was never told about no credit until today that I called asking why my bill was higher then last time I called. They now wanna mention it was lower last month because I had a credit. I’ve also been trying to get my cards mailed out to me so I can have in my car as Proof of insurance and they yet have failed to mail it out to me. And that’s why you shouldn’t get Statefarm or at least not from this agency. The manager never once apologized for never letting me know about my credit and that my February bill was not the set bill. He was more focused on the fact that I Mistakenly said I had a credit in February when it was Actually in January.

julieanna T.

Camila was absolutely wonderful! I have been a loyal customer of AAA for 10+ years but after the interaction with her I will be switching over. She addressed all of my concerns as well assisted me with helpful advice. I had my 1 year old baby and everyone there was more than happy to entertain him and say hi! Thank you so much for the family friendly environment and superb service!!

Em

Noe has usually been the one to help me with my policy questions and concerns over the phone, email, and through text which make managing my policy very smoothly. He has always been kind, polite, patient, and understanding. Having him work here definitely makes me feel like my family's policy is in good, caring hands. I continue to look forward to having him be there for any future policy needs

Thank you so much!

Margarita E.

I have been a customer with State Farm for the last 5 years. Liliana is my preferred go to agent. She is so helpful, professional, she is very knowledgeable and always willing to answer any questions that I might have. I will continue going to Liliana for all my insurance needs.

Karina V.

Having to switch insurance companies is no fun but finding an agency like Rolando Suarez State Farm has made the process easy and painless. I was assisted by Jesus Lopez, who was kind, professional and helped me find the best deal possible. If you are tired of your insurance company’s terrible service reach out to Jesus, no doubt he will provide excellent service!

Chubbs C.

State Farm is great. Jesus made the insurance process easy and stress-free. They found the best coverage at great rates. Highly recommend them for their professionalism and dedication. Thank you!

Kaylen M.

I’ve been with State Farm insurance for a few years now, I always recommend Liliana as an agent. Liliana always advocates for me and helps me every step of the way! She is really professional, helpful, friendly and eager to respond to any queries I may have.

Jaime B.

Noe is always available to talk, he answers correctly every question that I have. Mi experience with him as my agent is outstanding thanks so much for your excelente service provided for about 2 years. I truly recommend his services, no doubt