Seabreeze Management Company Inc. - Aliso Viejo, California

Margaret M.

I Do not receive return calls from my numerous messages. They are numerous because it’s the same issue. Yes, I email and do not receive responses also.
You have to be very nice to them, but even if you are, they could not care less about returning a call or answering a question about rules and regulations, etc.

Karen F.

Wow!! I am looking at these reviews and can’t believe there is one common denominator…How unhappy people are with Seabreeze. Unfortunately I have to agree. I’ve been extremely disappointed with the way Seabreeze manages our community. Key concerns, tree trimming, landscaping, communication, general disrepair of our project. These requests are constantly neglected or delayed despite repeated requests by residents. Just my opinion, as homeowners, we deserve timely responses and proactive management, but unfortunately Seabreeze has not met these expectations. I hope they make serious efforts to improve communication and responding to residents emails in a timely manner. Moving forward, I hope they prioritize the needs of the community.

Michael C.

Josiah Schmidt was ready and willing to assist in expediting my request regarding the processing of a Fox Point Application for a new homeowners' dire need of having to move into the Development. The application process can be time consuming and needing to have a place to live sometimes can be acute. His attempts at doing whatever he could proved a success. Mr. Schmidt represents Sea Breeze Managements' very best efforts!
Sincerely:
Mike Clark, Landscape Designer

Vanessa V. D.

Seabreeze Management has been an extremely disappointing HOA management company for our community. After working with them for about four years on and off as a board member, I’ve repeatedly witnessed their lack of attention to detail, poor communication, and failure to act with urgency on critical matters.

They rarely follow up in a timely manner, leaving board members in the dark about important updates. Their approach often feels reactive rather than proactive, and it has created unnecessary delays and frustrations for our HOA.

If you’re looking for a management company that prioritizes responsiveness, clear communication, and efficient problem-solving, I strongly recommend looking elsewhere. Our experience has been far from satisfactory.

Rich J.

Hi Danielle, I've already looped you in the email thread I sent to the community manager. the thread has dozens of emails I had back and forth with your customer service with lots of details, billing and community manager. I stand by all comments I made as they are all fact-based.

I was astonished by the tones how your customer service and billing communicated. They were arrogant and don't talk to the residents, their customers in the way they were supposed to. I didn't feel any respect and appreciation at all from your crew. Maybe each individual resident is not able to make decision of which mgmt company the community would pick. that's why you don't care, but we all have a voice to be heard!

I'm awaiting your review of the details shared and your feedback!
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I'm a resident in South Orange county and have been working with Seabreeze for the past few months and have a few observations and feedbacks

1. their online e-check payment portal is not free which is the 1st property management company I've ever seen imposing charge for e-check payment.
2. because of No.1, it forces the residents to use either autopay, which they prefer you to do, or traditional bill pay.
3. I prefer not to go with autopay which I don't have a chance to verify the balance of my checking account still meets the minimal required balance, so I went with traditional bill pay in which case the bank will mail a check to them upon my request.
4. for bill pay, I have a case where BoA mailed them 2 checks both on Dec 02. They claimed they just received one, but not the other. I had to check my online account to avoid the delinquency fee. I probably will be forced to use the autopay in the future.
5. I also had a case where they sent the HOA bills to the same wrong address over two months in the row. I called them in the 1st month, said hey I didn't receive the bill. they said they corrected the address. the 2nd month came, I still didn't receive the bill. I called them again with the same question. They said they already corrected the address and emailed me a copy of the HOA bill. when I looked at the bill, surprisingly the address on it still had the same error. They apparently didn't do a self check before they emailed the bill with wrong address to their customer EVEN AFTER the customer pointed out the error. RIDICULOUS!!! There wasn't any apology at all either.

Moreover, although I didn't receive the bill, I managed to process the bill pay and get the check delivered to them by the end of the grace period, BUT I still got charged with a $8.25 delinquency fee. I sent them like 10 emails telling them what they did wrong, and now I'm still waiting for the reverse of the delinquency fee for 2nd month.

cynthia N.

As an owner of a condo in Monarch Scripps Ranch / Allure Apartments which is managed by Seabreeze. I’m extremely disappointed with the management of our condos complex. The communal areas are poorly maintained, with dead grass patches and excessive dog poops to name a few, our complex appears to be in disrepair and neglected . Management has failed consistently to address or resolve these basic issues, despite complaints from condo occupants . A recent fire sprinkler inspection is an example of our HOA’s poor communication, lack of planning and coordination with the condo owners in our complex. The company hired by the HOA for the fire sprinkler project cut holes in the walls of multiple units without prior notification, we were informed afterward that the homeowners will now not only be financially responsible but also finding a contractor to finish the job left by the HOA. Here is the picture of the hole in my ceiling left by our HOA after the fire sprinkler inspection

Andrew L.

Camino Capistrano pictures of the ceiling that is going to collapse. It is in bad condition and it has been left out like this since Feb 29. Yet to date nothing is done to address issues
Emails and call made and yet no follow up from this company. Keep giving excuses and excuses. Board meeting still have not make any decision since then. What a joke!! Wish I could give a ZERO star.

Mia K.

I would like to express my gratitude to two wonderful members of the Escrow Team. Thank you, Vivian and Anjel! Your kindness and eagerness to help truly made a difference. I hope the management team acknowledges your hard work. Thank you both again!