Spirit of Alaska Credit Union – Johansen - Fairbanks, Alaska

The Spirit of Alaska Credit Union – Johansen is a reputable financial institution located at 495 Harold Bentley Ave, Fairbanks, AK 99701, United States. This federal credit union offers a range of services including mortgage lending and financial advice. They pride themselves on providing excellent customer service and support.

Directions and Contact Information

To reach the Spirit of Alaska Credit Union – Johansen, you can visit their physical location at 495 Harold Bentley Ave, Fairbanks, AK 99701, United States. Alternatively, you can call them at 9074595900 or access their website for more information.

Especialties and Services

The Spirit of Alaska Credit Union – Johansen specializes in federal credit union services, financial institution operations, and mortgage lending. They offer a range of services to help customers achieve their financial goals.

Points of Interest

The Spirit of Alaska Credit Union – Johansen has several points of interest to note, including a drive-through service for convenience, as well as wheelchair-accessible car parking and entrance facilities.

Opinions and Reviews

This financial institution has received positive reviews from customers. As a testament to their dedication to customer satisfaction, they have a 4.3/5 average rating on Google My Business. Many customers praise the staff for their professionalism, kindness, and willingness to go above and beyond to help.

Summary

The Spirit of Alaska Credit Union – Johansen is a reputable federal credit union offering a range of services, including mortgage lending and financial advice, in Fairbanks, AK. With a focus on customer service and satisfaction, this institution has garnered a 4.3/5 rating on Google My Business.

👍 Reviews of Spirit of Alaska Credit Union – Johansen

claine P.

5/5

I walked into the bank feeling worried and uncertain, but I left feeling completely secure and well-informed—all thanks to the incredible service and support from Nicole! She was patient, knowledgeable, and went above and beyond to help me navigate everything as a first-time teacher. Her kindness and professionalism made the entire experience stress-free. If you're looking for a bank that truly cares about its customers, this is the place to go. Huge shoutout to Nicole for making such a difference!

Jane W.

5/5

Trevor has been a great help, memorable, and easy to talk with today. He handled everything efficiently with great customer service.

John V. T.

5/5

I used to have two credit unions. After Nuvision got rid of their tellers, I got rid of them. Spirit has plenty of tellers who are always polite and willing to help. Customer service is excellent. This is my credit union!

Benji

5/5

Trevor was extremely helpful. Polite and patient.

Joyelle

5/5

Love all the ladies at spirit of Alaska! Super nice and extremely helpful I never go through the drive through because I always want to go in and see them 💗 Olivia, Kalee and Naomi are the best 🫶 (love them all though)

Katherine M.

5/5

I recently opened a new member account and would like to extend my appreciation to Kalee at the Johansen branch. Her product knowledge led my decision to choose the right account with confidence. Also, I wish to extend my gratitude to Zach in the customer care call center for assisting with my E-Teller online account access. Spirit of Alaska clearly values their members with excellent customer service and I would like to say Thank You!

Jake T.

1/5

I just discovered they charge a fee for outbound external transfers. I've never heard of a transfer fee (except for a wire) and I think a credit union should be the last "bank" to charge people for moving money around. I did some research and these fees are unheard of, which matches my experience using other banks.

Matthew C.

1/5

Well i tried to open a basic checking and savings account. Supposedly its a 15 minuet process. I spent 15 minuets on the phone with sharen being quite rude. This whole time just waiting for their computers to load? Then she hung up on me. Will not be banking with them. Also they should update their computers if its going to take 15 minuets just to load. I cant immagine being a member.