Tammy Counts - State Farm Insurance Agent - Odenton, Maryland

Tammy Counts - State Farm Insurance Agent: Comprehensive Guide

Tammy Counts, a State Farm Insurance Agent, serves the community of Odenton, Maryland, providing a wide range of insurance services. This in-depth guide delves into her agency's main services, location, unique features, practical information, and positive aspects highlighted by customers.

Main Services

• Auto Insurance: Protect your vehicle and finances with Tammy Counts' comprehensive auto insurance plans. These include liability, collision, and comprehensive coverage, along with additional options like roadside assistance and rental car reimbursement.
• Home Insurance: Safeguard your home and belongings with tailored home insurance policies. Tammy Counts offers coverage for dwelling, personal property, liability, and additional living expenses, along with optional endorsements for floods, earthquakes, and more.
• Life Insurance: Secure your loved ones' financial future with life insurance plans. Tammy Counts helps clients choose between term life and permanent life insurance, ensuring adequate coverage and peace of mind.
• Renter's Insurance: Protect your belongings even if you're renting. Tammy Counts offers affordable renter's insurance policies that cover personal property, liability, and additional living expenses in case of damage or theft.

Location and Access

Tammy Counts' office is conveniently located at 1416 Annapolis Rd Ste C, Odenton, MD 21113, United States. Situated in the heart of Odenton, the agency is easily accessible from major roads such as I-97 and MD-175.

• Public Transportation: The nearest MARTA bus stop, Odenton MARC Station, is just a short 5-minute walk from the agency. Several other bus routes also serve the area.
• Parking: Free parking is available on-site, with a wheelchair-accessible parking lot for customers with special needs.

Featured Characteristics

• Women-owned Business: Tammy Counts is proud to be a women-owned business, contributing to the diversity and empowerment of local entrepreneurs.
• Online Appointments: For added convenience, customers can schedule appointments online through the Tammy Counts website or use the State Farm mobile app.
• On-Site Services: The agency offers on-site services, allowing customers to complete transactions and obtain insurance cards without leaving the office.
• Wheelchair Accessibility: Tammy Counts' office is wheelchair-accessible, with a ramp at the entrance and an elevator for customers with mobility impairments.

Practical Information

• Phone: Reach Tammy Counts and her team by calling 410-647-8756.
• Website: Visit tammycounts.net to learn more about available insurance plans and request a quote.
• Business Hours:
  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday: By appointment only
  • Sunday: Closed

Positive Aspects from Customer Reviews

With an average rating of 4.9/5 on Google My Business and 222 reviews, Tammy Counts' State Farm Insurance Agency shines with numerous positive aspects mentioned by customers:

• Professionalism and Knowledge: Many customers appreciate Tammy Counts' team's expertise and ability to explain complex insurance concepts clearly. One customer mentioned, "The team was very professional and knowledgeable throughout the entire process."
• Excellent Customer Service: Tammy Counts and her staff consistently receive praise for their exceptional customer service. A customer shared, "Tammy and her team went above and beyond to assist me in a recent claim, and I am truly grateful for their help."
• Responsiveness and Timely Claims Processing: Customers appreciate the agency's prompt attention to their needs and efficient claims processing. One customer noted, "My claims were handled quickly and efficiently, with regular updates throughout the process."
• Personalized Insurance Plans: Tammy Counts takes the time to understand each customer's unique insurance needs, tailoring plans to fit their budget and requirements. A customer remarked, "Tammy took the time to listen to my concerns and put together a customized insurance plan that perfectly fit my needs."

Tammy Counts - State Farm Insurance Agent stands out as a trusted and reliable insurance provider in Odenton, Maryland. With a comprehensive range of services, convenient location, and a commitment to exceptional customer service, Tammy Counts and her team consistently exceed expectations. By visiting their office, customers can expect personalized attention, expert guidance, and peace of mind knowing they are protected by the right insurance policies.

👍 Reviews of Tammy Counts - State Farm Insurance Agent

Teresa J.

5/5

I am thankful for the wonderful service provided to me in a recent hit and run claim. Starting with Dana, team member of Tammy Counts office, she was very professional and knowledgeable. She forwarded me directly to the claims department where I was given so much information. At this point, texts and phone calls began from everyone I was to be involved with. My damaged vehicle was repaired to my satisfaction. The process was painless. Thank you State Farm.

Joanne L.

5/5

Just switched my auto and home policies to State Farm. Dana Johnson at the Tammy Counts Agency was fantastic. She was responsive, proactive, personable and professional. Great experience and I was able to reduce my insurance costs! Highly recommend this agency.

Hettie L.

4/5

Since, I'm getting a little older, I would like to thank Ms Dana for calling or texting me, to tell me that my payment is coming up due. I would like to thank Ms Dana for trouble shooting a payment I sent in that was not post to my account timely. Thank you Ms Dana for your Hard work and welcoming personality.

Dawn J.

5/5

Tammy Counts team is like a Good Neighbor! Not to sound cliche or like the commercial. Whenever I call, whoever I speak with, whether it's Estely or Dana. They all are very friendly and call me by name. I just added my freshman college student to our insurance and the rate is perfect.
Thank you State Farm

Shameka M.

5/5

When calling Tammy Counts office I was more than sure my rates would be super high as every other insurance agent within the Odenton area was quoting me high rates. Tammy’s office was very professional with calling me back. The entire office is so nice and professional. They gave me a quote that I could not refuse. I feel amazing now that I am back insured and with such a great rate. If you’re looking for insurance on your vehicles even renters insurance this is where you want to be. Thank you guys I am looking forward to being here for a long time. Thank you all so much ❤️

Sydney S.

5/5

I have had renters insurance here for a few years now. All was good and easy. Today I had to get a second insurance policy for a new apartment (because I overlapped the weeks to move, I'm lazy). Dana Johnson helped me out and she was sweet and helpful. I didn't realize until the afternoon that I had given her the WRONG address. It was a hectic day. But she was so nice and communicative about the prices and changes. Everything was wonderful. Today, I was the ditzy villain and Dana was the hero. Thank ya'll!!!

LeDeanna

5/5

I’ve been a State Farm customer since I was 16. I’ve been with Tammy Counts for 20 years with auto & renters policies. Dana Johnson was so helpful with helping me decide which condo policy would be the best for me. Dana was responsive & able to answer all of my questions & a joy to work with.

Doughboy

5/5

Estely is a true masterpiece of an insurance agent, she helped me sum up a policy and is trusted among my former associate. Tammy Counts State Farm is very polite in a great location.