Terpstra Automotive - Chittenango, New York

Address: 260 Genesee St, Chittenango, NY 13037, United States.
Phone: 3156879805.

Specialties: Auto parts store.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Terpstra Automotive

Terpstra Automotive 260 Genesee St, Chittenango, NY 13037, United States

⏰ Open Hours of Terpstra Automotive

  • Monday: 8 am–6 pm
  • Tuesday: 8 am–6 pm
  • Wednesday: 8 am–6 pm
  • Thursday: 8 am–6 pm
  • Friday: 8 am–6 pm
  • Saturday: 8 am–3 pm
  • Sunday: Closed

Terpstra Automotive: A Reliable Auto Parts Specialist

Terpstra Automotive, located at 260 Genesee St, Chittenango, NY 13037, United States, stands as a respected and established provider of auto parts. With a strong focus on customer service and knowledgeable staff, the business has garnered a reputation for efficiency and reliability within the local community. The telephone number for Terpstra Automotive is 3156879805. While they do not currently have a dedicated website, their commitment to providing quality parts and assistance is evident.

Location and Accessibility

Situated in Chittenango, New York, Terpstra Automotive benefits from a convenient location at 260 Genesee St. This central address allows for easy access for customers traveling through the region. Notably, the facility is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a dedication to inclusivity and ensuring accessibility for all patrons. The business is also known for its quick visit, streamlining the parts acquisition process for busy customers.

Services and Specialties

Terpstra Automotive specializes in the supply of auto parts. Their inventory likely caters to a broad range of vehicles and repair needs. The emphasis on a knowledgeable staff suggests a capacity to offer expert advice and guidance to customers seeking the correct components for their vehicles. Furthermore, the accepted payment methods include credit cards, debit cards, and NFC mobile payments, providing customers with flexible and convenient options for completing their transactions.

Customer Feedback and Reputation

Based on available information, Terpstra Automotive consistently receives positive feedback from its clientele. The company maintains 27 reviews on Google My Business, with an impressive average opinion of 4.9/5. These reviews frequently highlight the exceptional customer service and the expertise of the staff. Customers consistently praise the staff's willingness to assist, their ability to source needed parts, and their overall helpfulness, even when encountering unexpected vehicle issues. The sentiment expressed suggests a preference for experienced professionals over more modern, potentially less knowledgeable, competitors. The business’s longevity and continued positive reputation speak volumes about its operational philosophy and commitment to customer satisfaction. The fact that customers appreciate the staff's knowledge, even amidst an older facility, underscores the value they place on expertise and personalized service.

Key Features and Benefits

  • Comprehensive Auto Parts Selection: Providing a wide range of components to suit various vehicle makes and models.
  • Knowledgeable Staff: Offering expert advice and assistance to customers.
  • Accessibility: Featuring a wheelchair-accessible car park and entrance, ensuring inclusivity.
  • Convenient Payment Options: Accepting various forms of payment, including credit/debit cards and mobile payments.
  • Quick Service: Designed for efficient and timely part acquisition.

In essence, Terpstra Automotive presents itself as a dependable source for auto parts, prioritizing customer satisfaction and offering a welcoming and accessible environment. Its focus on experienced staff and traditional values appears to resonate strongly with its customer base, contributing to its consistently high ratings and positive reputation within the community.

👍 Reviews of Terpstra Automotive

Terpstra Automotive - Chittenango, New York
Rufus M.
5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Terpstra Automotive - Chittenango, New York
Chris T.
5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Terpstra Automotive - Chittenango, New York
Mike S.
5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Terpstra Automotive - Chittenango, New York
Sarah T.
5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Terpstra Automotive - Chittenango, New York
Paul G.
3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

Terpstra Automotive - Chittenango, New York
George S.
5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Terpstra Automotive - Chittenango, New York
Cody Q.
5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Terpstra Automotive - Chittenango, New York
Sean M.
5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.

Go up