The Bank of Marion - Marion, Virginia

Micah B.

Between their ATM always being down and depending on what store you go to having to charge it as credit and not as debit the bank of Marion is the worst bank I have ever banked with. Their ATM has ate my money on more than one occasion and I would have to wait days to get it back. Their customer service is slightly below average and their raised letters on their cards make it hard to fit in any compact wallet. i would recommend any back except this one.

Abby B.

Charged me 3 different overdraft fees where my account was negative for literally just an hour (right before I added more money to my account). Called twice and they still haven’t given me a refund. Definitely switching to a different bank this week.

Brittany R.

I have been with this bank for many years now and I have to say this past year has been the crappiest experience ever. If the website moblie banking isn't down, the phone hangs up on you when you try to get your balance. The atms go down all the time. I am not a happy customer. Very disappointed in a local bank. And not to mention my card gets blocked all the time for fraud on local charges. This is more frustrating then it should be.

Matthew S.

I have been a Bank of Marion customer for some time now, since my first job in 2005. Over the years they served me well, but lately the customer service has gone down hill. They don't keep their promises and what they say will happen doesn't happen. I have been finding this happening increasingly more often. Credit card payments not being applied when they are supposed to be and loan payments being applied incorrectly, even after calling them to set it up. This has caused problems with other bills, especially since they are closed on the weekend, and the money is held until it can be corrected on Monday. I'm thinking seriously of going back to old school paper checks and carrying my own cash.

Liz N.

Would give this bank zero stars if able. Most ridiculous bank I have ever delt with!

In the last 2 weeks, this bank has added someone else to our account and deposited their money to ours and didn't know until my husband told them, approved and posted a large purchase then credited the money back and then took it back out and tried to say the purchase happened a week later!

Libby M.

Literally the worst bank I've ever had. If I could give 0 stars I would. Not impressed and although they can be helpful, there were always so many issues with my account that took at least 24 hours to resolve. Went on for a week when I opened my account, I will never put money in this bank again.

Nick H.

It’s great when it works properly. Neither the website or the app works half the time. Either the loading bar fails to load all the way or it tells you there’s no accounts to view. The ATM and online banking will both give you different balance amounts causing you to either overspend or freak the hell out. I don’t know what other bank I would recommend but I wouldn’t recommend this one.

Nicholas G.

If you're someone who still uses dial-up internet and a flip phone this bank is perfect for you. However, if you rely heavily on mobile banking that is precise and updates timely adequate manner then I would suggest going somewhere else. Seems as though the software for their mobile app was written and programmed by fourth grader from 2002.