The Bank of Southside Virginia - Colonial Heights, Virginia

The Bank of Southside Virginia: A Comprehensive Overview

For individuals and businesses seeking a reliable and customer-focused financial institution in Colonial Heights, Virginia, The Bank of Southside Virginia presents a compelling option. Located at 764 E Ellerslie Ave, Colonial Heights, VA 23834, this established bank offers a comprehensive suite of financial services designed to meet a wide range of needs. With a dedicated phone line at 8045200292 and a user-friendly website at bsvnet.com, prospective clients can easily access information and initiate contact. The bank’s commitment to community engagement and personalized service is evident in its operations and customer feedback.

Services Offered

The Bank of Southside Virginia specializes in providing a robust array of financial services, catering to both personal and commercial clients. These services include:

• Bank Services: Standard banking operations such as checking and savings accounts, debit cards, and online banking access are readily available.
• ATM Access: Customers benefit from convenient access to ATMs both within the bank’s branch and through a broader network.
• Financial Consultant: The bank offers personalized financial consultations to assist clients in achieving their financial goals, encompassing budgeting, investment strategies, and retirement planning.
• Mortgage Lender: For those seeking to purchase a home, The Bank of Southside Virginia acts as a mortgage lender, providing competitive rates and tailored financing solutions.

Beyond these core services, the bank also provides services such as safe deposit boxes and various business banking solutions. The bank’s drive to offer tailored solutions to its clientele is a key differentiator.

Location and Accessibility

The Colonial Heights branch is strategically located at 764 E Ellerslie Ave, Colonial Heights, VA 23834, ensuring accessibility for residents and businesses in the surrounding area. The facility is designed with customer convenience in mind, featuring a drive-through for quick transactions and a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility. This careful consideration of location and physical accessibility further enhances the customer experience.

Customer Feedback and Reputation

The Bank of Southside Virginia has garnered positive attention within the community, as indicated by its 9 reviews on Google My Business. The average customer opinion stands at 3.1/5. While the average score indicates room for improvement, numerous reviews highlight the bank’s dedication to customer service and competitive lending rates, particularly in the auto loan sector. Specifically, several reviews emphasize the thoroughness and fairness of the loan officer, who is reported to proactively negotiate loan terms on behalf of the customer. One customer noted the bank’s reward system for responsible financial stewardship, suggesting a commitment to fostering long-term customer relationships. The bank’s focus on delivering competitive rates and a personalized approach appears to resonate positively with a significant portion of its clientele.

Key Strengths and Differentiators

Several factors contribute to The Bank of Southside Virginia’s standing in the local financial landscape. These include:

• Competitive Lending Rates: As highlighted in customer testimonials, the bank consistently offers attractive rates, especially for auto loans.
• Personalized Service: The bank’s loan officers are praised for their diligence and proactive approach to assisting customers.
• Community Focus: The bank’s commitment to accessibility and its engagement with the local community underscores its dedication to serving the needs of its neighbors.
• Comprehensive Services: Offering a wide range of services, from basic banking to mortgage lending, positions the bank as a one-stop shop for many financial needs.

The bank’s investment in accessible infrastructure – the drive-through and wheelchair access – demonstrates a dedication to inclusivity and ensuring that all customers can comfortably conduct their banking business.

Contact Information and Resources

To learn more about The Bank of Southside Virginia or to schedule an appointment, please utilize the following resources:

• Address: 764 E Ellerslie Ave, Colonial Heights, VA 23834
• Phone: 8045200292
• Website: bsvnet.com

The bank’s website provides detailed information about its services, locations, and contact details. The easy-to-use interface and readily available information make it a valuable resource for prospective and existing customers.

👍 Reviews of The Bank of Southside Virginia

Brennon G.

1/5

Apparently the only 2 ways to make a principal only payment are to visit a branch or mail in a payment?
There is no reason I shouldn't be able to do that online. I will be refinancing this loan asap.

Richard A.

5/5

Could not be happier with BSV. If you have good credit, you will get the best auto loan rate in Virginia. Loan officer is VERY thorough and fare. The dealership actually negotiated the loan in my behalf, but BSV was the best rate available. I'm very pleased that a bank rewards a customer for excellent stewardship. Looking forward to using them again in the future.

Katie A.

1/5

Constant inconvenience and inconsistency between different branches. We've been customers for over a decade and the Colonial Heights office is the only location I've ever been told I needed to purchase deposit tickets in order to make deposits. Essentially folks, you must PAY to put your money in this bank. Also they hold deposits for 30 days before making available to customer. This and many other annoying problems at the Col Hts location I have NEVER experienced this terrible service at the other branches, but I've had enough I'm closing my accounts.

Theresa W.

5/5

I worry these people to death and they have always been accommodating. Friendly, helpful, and heaven forbid polite. Good job guys. Oh I have been banking here for39 years . O have moved to Danville ann I still bank here.

Timothy M.

1/5

Commercial plays 5 times in a row non stop.

J. L. (. L.

4/5

Staff Is impeccable, remarkable, helpful these are just a few of the words I would use to describe this Bank besides the fact they're bad Azz!!! 💯

Jeff J.

5/5

The tellers there are such a blast. Genuinely warm and funny. Never leave without a smile on my face!

Ritchie F.

1/5