The Housing Guild Management Co. - San Francisco, California

Chris R.

I’ve had the pleasure of partnering with The Housing Guild for over two years on multiple plumbing projects and can confidently say they’re a top-notch team to work with. The staff is friendly, professional, and incredibly organized. Communication is always clear, and they ensure all the details are handled so we can deliver our best work with minimal delays. They consistently respect our time and provide us with the info needed to get the job done right. It’s clear they value quality service and take care of their tenants, which makes working with them a smooth and enjoyable experience. We appreciate their trust in our work and look forward to continuing this strong partnership. Highly recommended!

Kat S.

It’s been hit and miss with the housing guild. At first they tried to charge me $25 to be approved, but I had already moved in. They threatened that I wouldn’t be in compliance with my lease, but the lease going mention anything about a $25 fee. They stood down when I asked to see where it was agreed for me to give them this random fee.

If it’s a cost savings to the housing guild (leaky faucet) then they’ll get someone in ASAP. They put in a new water heater, charged the tenants, but it takes so long to get warm water. Tenants have complained and nothing changes.

If it’s something that will cost them money, like a broken heater then they’ll take their time. The repair men don’t always show up, when they finally do get around to coming.

Joe E.

I'm about 3 months in to renting an apartment in Outer Richmond - I've had an excellent experience renting from The Housing Guild.

Erston helped me with my initial inspection, paperwork etc. He was responsive and knowledgable when I had questions, and there were no surprises during the process. They have an online portal where I can pay rent easily, or file maintenance requests if needed. It all seems very professional and well organized.

Since then Tommy has helped with some maintenance things, and I've been very appreciative of his kind demeanor and his willingness to listen to my needs as a tenant. It feels like above-and-beyond service.

Overall I'm very happy and grateful for the support from The Housing Guild!

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Update: It's been a year and a half now. Housing Guild had always been super responsive if I've had problems, and their team of contractors seems to be responsible and competent. Just last week they had a plumber come out to fix a problem under the sink and he redid the hoses down there much nicer than they were before. They still very much deserve this 5-star rating.

Aaron B.

Housing Guild has been fantastic to work with. They are always very professional and prompt in their communications. Highly dependable. Definitely recommend!

Madison L.

The Housing Guild has been amazing to me and my roommate in our first apartment in the city. Everything from the lease signing to maintenance requests are all very easily accessible and there is someone to speak to if we had any questions. It's nice to know that the people managing the property are genuine people and not just looking for a rent check! Ryan is super responsive, helpful, and kind! He has even rushed to help me get into my apartment after I locked myself out before I had to go to work. Top tier service!!!

Shannon P.

I’ve been in an apartment with Housing Guild ~3.5 years now in SF and recently had been thinking about moving for more space. It was an easy decision in the end, mostly due to the relationship with them, to transition to a different unit in the same building just last week!!

Ryan Shane (and his crews) are quite responsive, empathetic, and entertain creative ways to accommodate our evolving lives. Their care and professionalism for not just the building but myself as a tenant in that building simply make one huge aspect of life easier.

Megan M.

Ryan Shane, the owner of Housing Guild, is a kind person who cares about his tenants and genuinely wants to make the lives of his tenants better. I have been really impressed with his customer service and willingness to listen. Overall, if you are able to work with Ryan, I think you are in great hands with the Housing Guild.

Nate S.

I have loved working with the Housing Guild! Very clear and reliable communication, good people, and easy to work with. Highly recommend!