The Myrick Agency - Fairhope, Alabama

Taleesha Shehee

PLEASE stay away from this company! Horrible business practices and they will absolutely keep your money without providing coverage!
I wish I didn't even have to pick 1 star, but judging from most of these reviews, y'all already know what you're getting into. In 2022 they raised our premium by over $2,000. We found coverage elsewhere, no big deal. Our mortgage company accidentally paid the premium to Myrick in June 2022 and our new carrier. Of course we didn't get a refund, so we paid an increased mortgage payment for over 6 months because our escrow account was in the negative. I started reaching out repeatedly in December 2022 about where our refund was. We finally got a refund check in spring 2023, for the incorrect amount. They shorted us over $1,000 with no explanation. I've been in direct contact with Brittany Copeland this entire time and when she finally sent us a refund breakdown, their own records don't reflect the correct refund amount but it also doesn't even match the shorted check we received. Again, no explanation. It's now June 2023 and we're 1 year into this and still don't have the rest of our money. I've asked to contact someone else multiple times and am never given any info. I've contact the BBB and I have an appointment with a lawyer next week. Find someone else to handle your insurance needs, like most other reviewers, this company is a complete nightmare.

James S

Buying a house, current homeowner has a policy through this agency and I figured I'd get a quote for myself. I called in the morning, left a vm, no call back. Called in the afternoon, left a VM and sent the person an email with my request and all my info, no response. Called the next morning and asked to speak to Evan (the person I left a message for and emailed last night), receptionist didn't even say anything before abruptly cutting me off and transferring my call which surprise surprise went straight to vm! Three strikes your out. I come to leave my review and see I should've checked the reviews before wasting my time as they are pathetic. Too bad so sad. Fail

Kristine Curtin

I’ve been with the Myrick Agency for about a year and a half. My homeowners has been cancelled now THREE times because of non-payment from the Myrick agency! I have to call them every 6 months to let them know my homeowners is cancelling. They say oh it will back date and we will take of it. One time they did not take care of it and I had to call several times and it took several weeks for me to get my homeowners reinstated. Not to mention, every time it cancels the insurance company has to come out and do an inspection. In all, there is no reason I should be getting cancellation letters when I use a insurance agency and when the money is there in my escrow account just the agency needs to pay it. Just be aware you pretty much have to hold their hand to make them do exactly what you want. Yes, they’re nice on the phone but don’t expect to get a phone call returned! Save yourself some time and find a more professional business to handle your homeowners insurance.

Taylor bouldin

We have been with the myrick agency since 4/27/22. Our policy has now cancelled twice. First time because our agent did not tell us we needed to submit proof after the sale of the home of the inspectors completed tasks. Second because they want $1200 extra than the entire year of insurance ($1700) we paid up front in April. The agent assigned to us does not answer the phone, does not follow through with her actions, & has cost us more headaches than reassurance.

Mario Ruiz

My wife and I recently moved from the area in August of 2020. It has been a struggle to get resolution as to the refund on our homeowners policy. We supplied all the required documents but someone in the office failed to send the documents to Orion. We lost two month of premiums and to date we have not received our money. I have called repeatedly and have even left messages for Mr. Myrick. He has never returned my call. Interesting that he would always call back when we were giving them money. It was cheap insurance so I guess you get what you pay for. Buyer beware.

Carla Hellwege

My property and flood insurance prices have been consistently increasing over the last 5 years. I decided to shop our insurance. I called the Myrick Agency in Fairhope and gave them all of the information from our previous insurance company. They were extremely fast and easy to deal with. I have a little higher coverage than previously and my payments have gone down 150.00 dollars a month. It was a great experience I would recommend them to anyone in our situation or anyone looking for home owners and or flood insurance.

Thank you baby

Kyle & Teresa Weeks

Poor Customer Service. Every year I have to call to get them to send the bill to my mortgage company. They will NOT call the mortgage company for you to fix their mistake. You have to call and get the mortgage company to pay the renewal premium. All the Myrick Agency is good for is to take your premium and NOT PROVIDE CUTOMER SERVICE. If that is what you want then purchase your insurance on the internet not from this agency. POOR CUSTOMER SERVICE. I also had to call several times before I received a return phone call.

Jason Lawler

I received a letter in the mail that my wind and hail insurance is being canceled, that myrick brokered. . I called Evan several times to try and get it resolved but he never returns your calls. I switched insurance companies and got better insurance for the same price. Horrible customer service. He knew about the issue for 6months before. If he had of just taken care of the issue or returned my calls,I would not have questioned how much I was paying. It's really a blessing that he didn't follow up.