The Stephenson National Bank & Trust - Oconto, Wisconsin

The Stephenson National Bank & Trust: A Comprehensive Overview

For individuals and businesses seeking a reliable and forward-thinking financial partner, The Stephenson National Bank & Trust stands as a commendable choice. Located conveniently at 101 Bralick Way, Oconto, WI 54153, this established institution offers a robust suite of banking services coupled with a commitment to personalized attention. Accessible via Phone: 157321732, and further detailed on their website at Website: snbt.com, Stephenson National Bank & Trust is dedicated to supporting the financial well-being of its community.

Specialties and Services

Stephenson National Bank & Trust specializes in a diverse range of financial solutions, catering to both personal and commercial needs. Their core offerings include:

• Bank Services: Core deposit accounts, checking and savings accounts, and various other banking products designed for everyday financial management.
• ATM Access: Convenient access to funds through a network of ATMs, ensuring ease of use for their customers.
• Business Banking Services: A dedicated team specializing in supporting small and medium-sized businesses with tailored loan options, business accounts, and financial planning services. This aspect of their service demonstrates a commitment to local economic growth.
• Financial Institution: As a fully licensed and regulated financial institution, Stephenson National Bank & Trust prioritizes security and stability for all transactions.
• Mortgage Lender: They provide comprehensive mortgage lending services, assisting clients in navigating the complexities of homeownership and securing competitive financing options.

The bank’s commitment to innovation is evident in their continuous adaptation to evolving financial technologies, ensuring clients receive the most efficient and user-friendly experience possible. They are focused on providing secure and transparent services.

Location and Accessibility

The physical location at 101 Bralick Way, Oconto, WI 54153 is easily accessible. Furthermore, the bank has prioritized inclusivity and accessibility, offering:

• Wheelchair Accessible Entrance: Ensuring all patrons can enter the building with ease and dignity.
• Wheelchair Accessible Parking Lot: Providing convenient parking options for individuals with mobility challenges.

This dedication to accessibility reflects the bank’s commitment to serving the entire community. Their location is central to the Oconto area, making it a practical choice for local residents.

Customer Feedback and Reputation

The Stephenson National Bank & Trust currently holds 11 reviews on Google My Business, providing valuable insights into customer experiences. The average opinion reflects a 3.5/5 rating, indicating a generally positive perception of the bank’s services and customer service. While there is room for improvement, the feedback highlights key strengths such as friendly staff and efficient service. It’s recommended that prospective clients review these reviews to gain a comprehensive understanding of current customer sentiment. Areas for potential improvement often relate to wait times and the availability of specific services.

Customer testimonials frequently praise the bank’s responsiveness and willingness to assist with complex financial matters. The bank’s team appears to be knowledgeable and dedicated to providing personalized support. Regular monitoring of online reviews allows the bank to proactively address customer concerns and continually enhance its service offerings. The online reviews showcase a mixed experience, highlighting both positive and negative aspects of the bank’s operations. A commitment to continuous improvement based on customer feedback is crucial for maintaining a strong reputation.

Additional Information

Stephenson National Bank & Trust operates as a reputable and established financial institution within the Oconto community. Their commitment to accessibility, combined with a diverse range of banking services and a dedicated team, positions them as a viable choice for individuals and businesses alike. The bank’s focus on local economic development further solidifies its role as a contributing member of the Oconto community. Potential clients are encouraged to explore the website for more detailed information, including current interest rates, loan products, and contact details. The phone number provides a direct line of communication for inquiries and assistance. The bank’s commitment to providing a seamless and user-friendly experience is a key differentiator in the competitive banking landscape. They are dedicated to fostering long-term relationships with their clients, built on trust and mutual respect.

👍 Reviews of The Stephenson National Bank & Trust

John N.

1/5

I am an Army veteran living in North Carolina who will be moving to Wisconsin. I plan to build a retirement home in Oconto County (Abrams). After speaking with prospective builders, I was given Stephenson bank as the most likely source for a mortgage ( I always like dealing locally - since I will soon be a member of the local community). I spoke with Bob Schwartz and he directed me to the web site - he told me NOT to do a construction loan for my home which will be built - but to use a refi loan. I started the on line application - but was called away - since I was doing this from work. When I returned - that application had timed out - BUT I noticed an email from my Credit monitoring service - which indicated activity. Upon investigation I discovered that someone ( Stephenson Bank) had pulled my credit - but how could that be - I did not provide a full social and I did NOT check any blocks authorizing this "hard pull". At that point I had spoken to 4-5 banks over the course of 3 -4 weeks and was NOT ready to begin the hard pulls since I hadn't made my decision. I called Bob Schwartz and conveyed my concern - I had also spoke to the credit monitoring service and the credit monitoring agency. I was told the Bank could withdraw the hard pull and I could continue searching for my construction loan. Bob Schwartz informed me he could NOT pull back the request. I then asked to speak to a bank manager and was directed to Ms. Debbie Franklin. After explaining my situation - she informed me that Stephenson Bank would NOT pull back the credit request. Needless to say - I was flabbergasted ! I was prepared to loan $550,000 for my home loan and probably $500,000 to $1,500,000 for my farm to begin hemp production. I would never consider doing business with a bank that does not have the customer's interest at heart. I would be interested to see what the Vision Statement for Stephenson bank is - they likely are NOT customer focused. Sorry Stephenson - I'll be banking with your competitors.

steven S.

5/5

Highly recommend for everything except online banking! Stephensons was there to assist me when other banks showed no ambition.

hreince

5/5

Love the ladies. They are extremely friendly. Went there for work but liked the atmosphere I switched them to my main bank!

Patrick P.

5/5

Friendly employees. I have been banking there over 15 years . Great financial institution!

Dianne T.

1/5

Very disappointed that the CDs do or will not automatically renew. AND that there will be no interest added if not renewed.

eric H.

1/5

Worst bank ever, if I could give zero stars I would

Daniel L.

1/5

Im disappointed with online banking

Karen T.

5/5

Very helpful, good service!!!