Thinkwise Credit Union - San Bernardino, California

Okay, here’s a detailed description of Thinkwise Credit Union, formatted as requested, aiming for a formal, helpful tone:

Thinkwise Credit Union: A Reliable Financial Partner

Thinkwise Credit Union stands as a dedicated and established financial institution serving the San Bernardino community and beyond. Located at 599 N E St, San Bernardino, CA 92401, and easily reachable at Phone: 9098822911, Thinkwise provides a comprehensive suite of banking services underpinned by a commitment to member satisfaction. Their website, Website: thinkwisecu.org, offers a convenient portal for accessing account information and exploring their offerings.

Core Services and Specializations

Thinkwise Credit Union operates as a Federal credit union, which inherently means it’s owned by its members. This structure allows them to prioritize member needs over shareholder profits, often translating into more competitive rates and fees. They are recognized for their accessibility through a robust ATM network, ensuring convenient access to funds. Furthermore, Thinkwise distinguishes itself as a traditional credit union, prioritizing personal service and building long-term relationships with its clientele. They specialize in providing a solid foundation for financial well-being, offering services tailored for individuals and families.

Accessibility and Amenities

Thinkwise Credit Union demonstrates a strong commitment to inclusivity. The facility at their San Bernardino location features a wheelchair accessible entrance and wheelchair accessible parking lot, reflecting their dedication to ensuring equal access for all members. This attention to detail underscores their customer-centric approach.

Member Feedback & Reputation

Based on positive feedback, Thinkwise Credit Union enjoys a very favorable reputation. The company boasts 74 reviews on Google My Business, with an impressive Average opinion: 4.5/5. This high rating suggests a consistent experience of helpfulness, responsiveness, and trust among its members. It seems a key element of their success is a genuine focus on providing personalized support and a feeling of being valued. The longevity of many members’ relationships with the credit union – evidenced by a significant number having been with them for decades – further reinforces this positive perception.

Key Information for Prospective Members

Location: 599 N E St, San Bernardino, CA 92401
Phone: 909-882-2911
Website: [http://www.thinkwisecu.org/](http://www.thinkwisecu.org/)
Specialties: Federal Credit Union, ATM Access, Credit Union Services

👍 Reviews of Thinkwise Credit Union

Patti

5/5

I have been with Thinkwise Credit Union for close to 40 years. I have never regretted being apart of this financial family. Recently I was reminded why I love them so much while working with Deborah to get my accounts set up, updated, and streamlined. I felt so safe and well taken care of! Thank you Deborah!

Brittany Z.

5/5

I absolutely LOVE Thinkwise Credit Union. I started with them 16 years ago to open my first bank account with my first paycheck, and I’ve happily been with them since! I’ve had several auto and personal loans through Thinkwise, their rates are always competitive! I walked in just this last week to open a CD for my son, and immediately David was so helpful and quickly got me to where I needed to be. I shared great conversation and laughs with Elizabeth, Bertin, and Monica while they were setting up the account. Then before leaving, I shared more conversation and laughs with Lisette and Theresa! Moises is also always quick to help with a smile. The customer service is just absolutely unparalleled! Every time I go into the bank it feels like I’m greeted and taken care of by family! I refer everyone I know to Thinkwise!

Janet I.

5/5

I've been with this CU for some time and have nothing but the best to say about their Care and commitment. Whether in person or over the phone. I've always had a pleasant experience and when needing assistance with loan or account information they are always pleasent and ready to help.
All the staff I've dealt with are beautiful, especially Bertin from loan office. He never tires of my questions, he's honest and follows through. Thank you all for everything that you do!

Tyrell J.

5/5

Never had a better bank than Thinkwise CU. I have been with them a few years and it has been a pleasure. THANK YOU to the staff and Bertine Castillo for the great work you do.

Joan M.

5/5

Bertin Castillo in their loan department helped me with a car loan. It was an outstanding experience. Bertin was professional, friendly, helpful, and communicated with me promptly as we went through the process. Thinkwise Credit Union has always been my go to for loans because they provide outstanding customer service. My recent experience with Bertin continues that tradition of excellence. I highly recommend Thinkwise Credit Union as an outstanding place meeting all of your banking and loan needs.

Carey P.

5/5

I would like to say how thankful my mom and I are for the help that Kristy at the SB Thinkwise extended to us on Friday. My mom is elderly and has had problems with accessing her account online and her debit card. Kristy was patient and kind with us. She took care of all of your requests! We cannot be more grateful for her service!! She also followed up with a text!! Thank you Kristy!! My mom and I felt well taken care of!

Gilbert R.

5/5

Bertin Castillo was an amazing help to me as my lending officer, I appreciate the time and effort he took in helping me with my process.

Joan

5/5

I have banked at Thinkwise Credit Union for 35 years. Over these years I have moved to different communities and I have never opened a bank account anywhere else. The sole reason for this is their outstanding and professional staff. It is so refreshing to talk their staff who are friendly, knowledgeable and helpful. For example, I recently needed help with a more complicated transaction and both Leslie and Deborah went above and beyond to assist me. They both were extremely patient, knowledgeable and guided me through the process. Within 2 days, the transaction was completed! If you are looking for a better alternative than the unfriendly corporate bank, you will be very pleased with Thinkwise Credit Union.