Virginia Credit Union Operations Center - Midlothian, Virginia

The Virginia Credit Union Operations Center is a prominent financial institution located at 13505 Tredegar Lake Pkwy, Midlothian, VA 23112, United States. This state-of-the-art facility is dedicated to providing exceptional financial services to its members and the surrounding community.

Specialties: As a financial institution, the Virginia Credit Union Operations Center offers a wide range of services, including checking and savings accounts, loans, mortgages, credit cards, and investment options. Their experienced and knowledgeable staff is committed to helping members achieve their financial goals and navigate the often-complex world of personal finance.

Other points of interest: The Virginia Credit Union Operations Center is designed with accessibility in mind, offering wheelchair-accessible parking and entrance. On-site parking is also available for members' convenience.

Opinions: This company has received 19 reviews on Google My Business, with an average rating of 3.5/5. Members appreciate the friendly and helpful staff, as well as the variety of services offered. However, some have mentioned the need for improved communication and longer operating hours.

For those seeking a reliable and accessible financial institution, the Virginia Credit Union Operations Center is a solid choice. With competitive rates, a range of services, and a commitment to community, this operation center is well-equipped to meet the needs of its members.

To contact the Virginia Credit Union Operations Center:

• Phone: 8043236800
• Website: vacu.org

👍 Reviews of Virginia Credit Union Operations Center

Tyrel V.

1/5

Trying to pay on your car loan is a nightmare and customer service is atrocious. I am attempting to pay extra on a car loan and to do an ACH transfer took over three weeks. Then I tried to pay convenience pay, which you can't do on their website it goes to a third party, but you can only pay $200 over your min pay so you would have to $5+ every transaction you want to pay over the $200 extra limit. Which seems almost preditory. It seems to me they are attempting to make you get a banking account with them to make it easier to pay.... With the issues I have so far I would never sign up with them. Alos I called the customer service number and the representative who answered said that customer service opens in ten mins and unless I am locked of the app she couldn't help me, so she did not allow me to tell her my issue and just disconnected the call. There are prob more issues I forgot to bring up but this should suffice for now.

Wilton H.

1/5

Being a part of Call Federal Credit Union I needed some cash and a Virginia Credit Union was close by. I stopped in to the ATM and used my Credit Union VISA Debit Card and was charged 3$ for my transaction. I thought most Credit Unions partnered to not charge for such fees. I can go to a PNC bank ATM in Wa Wa or Sheetz and not get charged but get charged from another Credit Union. That does not make sense. I will never use Virginia Credit Union again.

Kacie T.

5/5

I’ve always had great customer service! I’m here to tell yall the new online banking app is atrocious.

big I.

1/5

My bank merged with this one....unfortunately. This bank has got to have the slowest drive thru in the state. Minimum wait in line is 20mins. Make sure you got a tank of gas.

slemakerdc

5/5

Love this Credit Union! Best in Richmond! This is just the operations center and is not a functioning branch.

Shyla I.

1/5

Lost credit card...Midlothian said they could not help me...had to call an 800 number....called number, not help because I did not have a seven digit extension number......finding it had to find the correct number

Kendall D.

1/5

Terrible experience using them. They really don’t care about you as a person at all. Will be going elsewhere for my future business.

Anonymous P.

3/5

VACU is cool, I get my stuff paid faster