Wescom Financial - Salinas, California

Address: 1141 S Main St, Salinas, CA 93901.
Phone: 8884937266.
Website: wescom.org
Specialties: Credit union, ATM.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 26 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Wescom Financial

Wescom Financial 1141 S Main St, Salinas, CA 93901

⏰ Open Hours of Wescom Financial

  • Monday: 9 AM–6 PM
  • Tuesday: 9 AM–6 PM
  • Wednesday: 10 AM–6 PM
  • Thursday: 9 AM–6 PM
  • Friday: 9 AM–6 PM
  • Saturday: 9 AM–2 PM
  • Sunday: Closed

Okay, here’s a detailed overview of Wescom Financial, crafted with a formal and approachable tone, suitable for someone seeking information about this financial institution.

Wescom Financial: A Comprehensive Overview

Wescom Financial, formally known as the Central Coast Federal Credit Union (CCFCU), is a prominent credit union dedicated to providing financial services to its members. Located at Address: 1141 S Main St, Salinas, CA 93901, and reachable at Phone: 8884937266, Wescom operates with the core principle of member ownership and community focus. Their website, Website: wescom.org, serves as a central hub for information and online services.

Specialties and Services

Wescom’s primary specialties revolve around offering a robust suite of credit union services. They provide access to a wide range of products, including:

  • Checking and Savings Accounts
  • Personal Loans
  • Auto Loans
  • Mortgage Lending
  • Credit Cards
  • Online and Mobile Banking

Furthermore, Wescom maintains a network of ATMs, ensuring convenient access to cash withdrawals and deposits. The institution is committed to accessibility, offering a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a dedication to inclusivity for all members.

Operational Details & Recent Concerns

It’s important to note that recent reports and discussions surrounding Wescom have raised concerns regarding the handling of the closure of the Central Coast Credit Union branch. Some members have reported confusion and a lack of clear communication regarding the transition, leading to anxieties about potential financial implications. The facility at the Salinas location, for example, has experienced a sudden and seemingly unplanned closure, leaving some members feeling misled and questioning the security of their funds.

Customer Feedback & Reputation

Wescom Financial currently holds 26 reviews on Google My Business, with an average opinion of 3.3/5. While the overall rating suggests room for improvement, it also indicates a base level of satisfaction among a segment of the membership. The feedback highlights the importance of transparent communication and reliable service, particularly during times of change.

Additional Points of Interest

Beyond the core services and accessibility features, Wescom Financial strives to be a responsive and community-oriented institution. They actively participate in local initiatives and prioritize member relationships. Their dedication to a member-focused approach is evident in their continued efforts to improve service quality and address member concerns.

Recommendation

For individuals seeking a financial institution that values member ownership and offers competitive rates and services, Wescom Financial warrants serious consideration. However, given the recent reporting regarding the Central Coast Credit Union branch closure, prospective members are strongly encouraged to thoroughly research the transition process and confirm the security of their accounts. We recommend visiting their website at wescom.org to access detailed information, contact customer support, and explore the full range of available services. Directly engaging with Wescom through their website will empower individuals to make informed decisions about their financial future.

---

Do you want me to refine any specific aspect of this description, such as expanding on a particular service or addressing the concerns raised about the branch closure in more detail

👍 Reviews of Wescom Financial

Wescom Financial - Salinas, California
larry R.
3/5

I went to the Seaside branch of Central Coast Credit Union this morning
To find the bank went out of business
The signs were gone ,ATM machines gone
like there never was a bank there
I was just there two weeks ago and no signs that they were leaving
Another credit union Wescom sent me mail
Regarding the purchase of Central Coast
But said nothing about closing the branch
And even included the Seaside branch on their paperwork and mentioned how smooth the transition would be starting June 1
A month away.
Hope they didn't make off with my money!

Wescom Financial - Salinas, California
Bryan S.
1/5

No longer local. Swapped to wescom from ccfcu. Timed it for a weekend. Terrible business practices. Atm won't even let you set your pin. And there's 20 people in line because everything is so screwed up

Wescom Financial - Salinas, California
Francisco R.
1/5

This bank merger between Wescom and Central coast federal credit union is probably the worse thing to ever happen the amount of headaches I have to deal with to pay my fn car loan is crazy when before it I didn’t have to worry about it now since they decided to do this useless merger I have to re submit bank info and log in 7 times and they decide to pull this scam on the weekend when SUPRISE they close Sunday so yea this scum of a bank will Forsure lose my business and I hope I don’t lose my only method of transportation

Wescom Financial - Salinas, California
Sarah R.
1/5

*Keep looking for a new credit union. This place is not as good as it once was**

The new logo is sad. The old one was a reflection of the central coast and made it truly feel like a part of our community. The new logo does not feel like home. It feels like a business that doesn’t know my community. I can see that perhaps this credit union is ending its era in being my bank for the past 15 years or so. It was a really good bank.
I’ve had horrible experiences lately with bankers who could not help me and a manager not knowing banking laws. This frightens me and lowers my confidence in this credit unions ability to meet my banking needs.
I had a situation recently where they unnecessarily held my money for longer than they had to. They would not help me, even when I quoted banking laws off the American Banking Association website. The manager admitted he had no idea what the difference was between a regular bank and a credit union nor the structure of a credit union.
They did not understand nor care about my rights nor what to do with my money. The manager even spoke with me in teenage level sarcasm.
They refused to do the actions I requested them to do saying they didn’t know how or it wasn’t something they did when they’ve done them before and they were within my rights.
I will be pulling my account soon. CCFCU is changing. It’s not the credit union I absolutely fell in love with when I first signed up 15 years ago.
I don’t feel comfortable having my money somewhere that does not understand banking policies and laws. When I told the manager that I wished to close my account due to their service he responded “go ahead…”. I felt like he didn’t care whether I came or went. That is not the friendly caring customer service I’ve received from CCFCU all these years. I’m truly disappointed.

Wescom Financial - Salinas, California
Ally M.
1/5

Horrible customer service. They do not care about their customers they are just Money hungry. Rude employees. I made a mistake and got negative I paid what I owed, but they continued to charge me a courtesy fee of 32$ just because that’s how they make their money. Even if you’re struggling to put the funds in there, they don’t care as long as they’re getting money. Terrible bank.

Wescom Financial - Salinas, California
Darla J.
1/5

Six weeks ago my CCFCU debit card was compromised. I reported it immediately & canceled the card! Went that same day picked up the SPD report & handed it over to the teller! Filled out the appropriate paperwork! Called three times to 'follow up' on the fraud/investigation & still NO ANSWER as to what is going on!!! Very unsatisfied with their CUSTOMER SERVICE! Seriously considering closing my Accounts & my mother's account! ( Between her & my accounts withdrawals/closed accounts will be substantial)...

Wescom Financial - Salinas, California
libby R.
1/5

ccfcu is not as good as they used to be. The bank atms are often not working. They act like big banks. They don't care about their customers at all. They are out for themselves only. I guess success went to their heads. And they're new app is horrible! Not community minded.

Wescom Financial - Salinas, California
A C.
1/5

I have had to many unnecessary issues trying to retrieve my money from my account. Customer service isn't helpful either.

Go up