Zen Rent Property Management - Mesa, Arizona

Erich N.

I’ve been working with Zenrent for a long time. Good knowledge property management company. They screen and get good tenants. Never had any mayor issues with tenants.
Bailee is always on top of things getting things done with tenants, repairs, HOA. I do feel comfortable that Bailee will take care of things.
Repairs I trust Bailee 100% that she will look for the right company with the most reasonable prices. Bailee manages my property as I would manage it.
Dylan always gets good tenants quickly and get the market comp to get good competitive rent levels.
Always there are some issues like Russ seems more distant and not as closed to the management of the properties or issues another property managers, but since Bailee is taking care of me I am really happy. If it wasn’t for Bailee I would left when I had issues

Claribel R.

Letting Zen Rent Property manage my property has been the best decision! Bailee has been so incredibly helpful. She is quick to respond to emails and keeps me updated on my property. She is amazing!! I would recommend her to anyone!
She is such a pleasure to work with.

David G. L.

Awsome group!!!!!!!!!!!!! Quick responses to all my rental manament needs. I have owned properties in AZ for over twenty years now. I have been working with this group for several years and it is always a pleasure to speak and work with them. They don'ts just contact you when somthing is wrong with your property. We are acutally family. I have shared news about weddings & family members coming into the business. Do not hesitate to give them a call.

Vivek B.

Zen Rent has been my property management company since 1999, and throughout this time they have provided me with excellent service. I would like to particularly mention Bailee, who I think is the best employee that I have worked with at the company. Her dedication, attention to detail and thorough follow-up have been pivotal in providing exemplary customer service.

Marie B.

I didn't choose Zen Rent, it choose me. I was in a property since 2013. Zen Rent took over the property 2 years ago. They raised my rent $700!! I have had the worst experience! No return calls back or emails. They block you from paying rent on time. Meaning i have to get money order and drive to the office... Not to mention, No One is ever in the office. It was a blessing the owner decided to sell the property this year, which meant not renewing my contact. Getting out of my comfort zone. I'm now going to be a home owner. I'm also not expecting my deposit 🙃...

Jake R.

Still no security deposit refunded. Emails and texts ignored. The tenant before us was given zero refund, so we made sure the rental was in better condition than when we moved in. We even hired a cleaning company. At least a response would be professional. A refund would be honest. It’s past the 14 days they legally have to give us a list of damages.

K &. M. L.

Zen has managed three properties for us for several years, and they have been great to work with. Changing out tenants, handling repairs, and other issues that come up seamlessly! We highly recommend the Zen Team!

Adam K.

UPDATE: They did send checks to reimburse for the application fees. Than you

This company stole $150 for an application fee, for a property I was looking at. Within a few days of payment, they rented the property to someone else and said they would send my money back.

I have reached out at least 5 times since with only 2 responses saying they are going to send the money and waiting on the broker. I have reached out 3 times since with no response.

The communication with this company to see a property hasn't been good. I can only imagine what it's like to be a tenant from this experience.

I will never rent with this company from the experience.